I was a bit scared by some of the reviews, but I've since stayed there 3 times (once on business) The rooms are average, it is an old building in an old town, but they are really clean and comfy. They also offer a family room with a master BR and 3 singles in a connecting room which is quite peachy to share with friends/fam.
The food is like most hotels, nothing spectacular as it is included with your room rate, but the view from the 10th floor resto and the service (provided you are polite and respectful) is just awesome. I'd give it a 4 on service alone.
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