We stayed February break. Found 2 roaches crawling around, the last one, crawling on the ceiling, was found by my kids who freaked out. Upon returning home and opening my suitcase, what to my surprise do I find but one more little "friend" who ran like lightning and tried to hide under my couch. Fortunately I was able to get it.
I was not satisfied with my recent stay at this resort. I brought the issue up to the attention of the staff and was told many times that they would spray the room only to find roaches when we returned. In addition, the staff was not helpful in resolving the issue and were very nonchalant about our displeasure. This is not what I would expect at a hotel. Dissapointing!
If you plan to visit Mendoza there are better choices as far as location.
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo and Tingo so you can book your Apart Hotel Family Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.