We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Roaches” 1 of 5 stars
Review of Apart Hotel Family Garden

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Apart Hotel Family Garden to your Saves list
Apart Hotel Family Garden
3.0 of 5 Apartment Hotel   |   Salta 1244, Mendoza, Argentina   |  
Hotel amenities
Ranked #61 of 89 Hotels in Mendoza
Orange Beach, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Roaches”
1 of 5 stars Reviewed July 14, 2012

We stayed February break. Found 2 roaches crawling around, the last one, crawling on the ceiling, was found by my kids who freaked out. Upon returning home and opening my suitcase, what to my surprise do I find but one more little "friend" who ran like lightning and tried to hide under my couch. Fortunately I was able to get it.

I was not satisfied with my recent stay at this resort. I brought the issue up to the attention of the staff and was told many times that they would spray the room only to find roaches when we returned. In addition, the staff was not helpful in resolving the issue and were very nonchalant about our displeasure. This is not what I would expect at a hotel. Dissapointing!

If you plan to visit Mendoza there are better choices as far as location.

  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

48 reviews from our community

Traveler rating
    13
    14
    8
    7
    6
See reviews for
14
19
Solo
0
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
virginia beach
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2012

The hotel is horrible starting from the rude front desk service personnel and ending on filthy rooms and lobby area. The hotel needs some major renovations and new cleaning staff as everything around is very, very dirty.

I will not be using the hotel again, there are better for the price. We booked last minute and won't be doing that again.

Whoever is giving the hotel a good review is lying to you. Disappointed!!!!!

  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Apart Hotel Family Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apart Hotel Family Garden

Address: Salta 1244, Mendoza, Argentina
Location: Argentina > Cuyo > Province of Mendoza > Mendoza
Amenities:
Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #61 of 89 Hotels in Mendoza
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apart Hotel Family Garden 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Odigeo and Tingo so you can book your Apart Hotel Family Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Apart Hotel Family Garden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.