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“Quick Getaway” 3 of 5 stars
Review of Harrah's Ak-chin Casino Resort

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Harrah's Ak-chin Casino Resort
3.5 of 5 Hotel   |   15406 Maricopa Road, Maricopa, AZ 85239   |  
Hotel amenities
Ranked #1 of 1 Hotels in Maricopa
GreenLeadersBronze level
arizona
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
“Quick Getaway”
3 of 5 stars Reviewed April 16, 2014

We stayed one night at Harrah's Ak-Chin in Maricopa. We have stayed there in the past and prefer the resort rooms to the tower. The front desk personnel were great and got us checked in early. The resort rooms are large and are starting to show their wear, like chipped furniture. They also no longer provide even plastic cups in the room, including the bathroom. They have cups for paper cups for coffee. I asked housekeeping and was told they are no longer put in room due to breakage, but they could give you plastic glasses. We were very disappointed in the pool area. We have had problems with flies in the past, they are still there but not as bad, but the birds have ruined the pool. All of the lounge cushions are stained with bird poop and you really don't want to sit down. They should replace them and find a solution to this problem.
We were also disappointed in the snack bar as the cost is outrageous and that is why no one is eating there. Also we wanted a bottled water but were told they no longer sell water, so they gave us two paper cups of warm water. We ate at the Range and it was fine. Would like to see some other options like maybe pasta dishes.
Casino is fine, we like it because it is small and during the week not crowded. We will go back but hope some issued have been addressed.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
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English first
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2014

My wife and I have stayed at Ak-Chin twice in the past year. It is nice oasis just far enough away from Phoenix to have that get away feel. The rooms are nice and large. The pool area rooms have big balconies. Everything is close including a huge entertainment complex located right next door. We would stay here again. Recommended.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Niagara Falls, Canada
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 5, 2014

Easy to get to, a little out of the way, the rooms were absolutely beautiful & smoke free, very very nice to see! Machines didnt pay out but maybe next time! Certainly would go back! I found the food discusting at this property, cant remember the name of the Restaurant but was near the pool, the Chef should be fired to serve the food we had & the fast food bar wasnt very good either, so if you got better restaurants in there it would be a lot better & people would spend more money. McDonalds is better than both of these places!!! Would never eat there again! The hotel part is most of my rating of Excellent!

Room Tip: Take your own food, there was a fine dining rest. which we didnt try!
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Green Features: Great to see!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rancho Cucamonga, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2014

My first recommendation would be is if you want Vegas, go to Vegas. This hotel is a nice, friendly retreat away from the city. We stayed for four nights for Spring Training. It is an easy 20 to 30 minute drive to the three stadiums we visited. We arrived later than planned on a Saturday night and our requested room was not available. The next morning every effort was made to get us to our requested type room by 11 am. We stayed in the older rooms and had a patio with a slider. It is refreshing to get fresh air and I sat there every morning and had coffee and watched the birds in the trees. The food was very good and reasonably priced. You can use your Harrah's comps in every food establishment, even the Dunkin Donuts. Every employee we encountered was very friendly. Drinks on the floor are priced well, with specials on the weekend. The casino is small but we had some luck and enjoyed our evenings there after the days at the ballparks. Yes the wi-fi is very spotty but my phone worked just fine. I would recommend the hotel but understand you are not there for a Vegas experience. Enjoy it as a vacation spot.

Room Tip: If you want quiet ask for a room not facing the pool.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clatskanie, Or.
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 27, 2014

We have stayed at Ak Chin twice this month. Once in the Tower which is brand new ultra modern high tech and once in the suites. Both stays were perfect. Ultra clean, ultra comfortable. Highly recommended.

Stayed March 2014, traveled as a couple
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Vero Beach, Florida
1 review
2 of 5 stars Reviewed March 26, 2014

First off, I will let you know that I had a 4 night comp stay here. I am currently in the hotel, about 25 hours into my stay. Check In was ok, although no one mentioned the eco friendly and not so user friendly power system in the room. My room was in the new tower, and the curtains are stained, one of the beds has dirty linens, the closet has grease marks on it, and best of all, on my smoke alarm there is red tape, covering it up. It clearly reads 'to be disposed of'. Not sure why it is there at all, but I have called about it 3 times, and nothing has been done yet. If I were tall enough, I would remove the tape myself. It is covering most of the alarm, so at this point, I'm hoping there is not a fire. Also, I was in my room for most of the day, with the DND sign on the door. When I did go out, I took the sign off of my door AND stopped at the front desk. I informed them that I would only be gone for 2 or 3 hours, and asked if they could call housekeeping to make sure I got my room serviced. The woman at the front desk said she would take care of it. 3 hours later, I returned, and wouldn't you know it, my room wasn't serviced. There were housekeepers near my room, so I gave them my trash and dirty towels.
I also WORK in hospitality. I would never treat guests like this. I don't usually write reviews, but I am very displeased with the 'hospitality' here at Harrah's Ak Chin. I look forward to getting my survey from them. I would only recommend staying here if you have free rooms, and if you do, don't expect much.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 14, 2014

We loved the hotel! Very trendy and the rooms were awesome.

Rooms were large and the beds comfortable! Very cool design and look.

Didn't care for the casino. There was a poker tournament going on so they only had one table for cash games and it was $3-$6 No Fold em Hold em. You could not get the old regulars off of their chasing!

There was no live craps so that was disappointing!

They did have lots of slots.

Room Tip: There is a large entertainment complex next door
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Ak-chin Casino Resort

Address: 15406 Maricopa Road, Maricopa, AZ 85239
Location: United States > Arizona > Central Arizona > Maricopa
Amenities:
Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Maricopa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Ak-chin Casino Resort 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Harrah's Ak-Chin is more than just a casino. It is a place to indulge all your senses. From exciting gaming to fine dining and everything in between, Harrah's Ak-Chin is a resort destination to satisfy every taste.When you're not playing one of your favorite games, you can settle into one of our 300 luxurious guestrooms, which come complete with all the amenities to make your stay a comfortable one. The hotel grounds are a verdant oasis, boasting a lush assortment of greenery, including an idyllic courtyard with an exotic swimming pool and swim-up bar.If you're looking for the excitement of a casino, with the relaxing ambience of a first-class resort, both can be found at the same place: Harrah's Ak-Chin.Please note: You must be 21 years of age or older to book a room in our hotel. ... more   less 
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Also Known As:
Harrah`s Ak-Chin Hotel Maricopa

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