Ok, so we've eaten here many times and I enjoy the food. I am sad to say that after our poor service today I have to give this place a bad review. My husband and I went in tonight to make an order. The guy at the counter didn't greet us. In fact, I wasn't even sure if he was working the register because he was leaning against the wall with his arms crossed. Finally he asked, "for here or to go." We said "to go" and made our order. I was trying to order a drink for my daughter and asked him if they had smaller cups. He said no but they have water cups. So I asked if we would be able to put soda in it, because obviously I was trying to order her a drink. His response was, "I don't know, because my manager is over there." Then he lazily waved his hand toward a girl who was sweeping. So I said don't worry about it and we finished the order. Then when the girl brought our food out, she didn't say our order number. Instead she plopped the bag down on the table, then turned her head in an almost eye-rolling type way and she left. She didn't say one word to us, and frankly she looked super pissed. My husband and I left thinking, "hmmmm what the heck just happened in there??" When we got in our car, we saw that the open sign was off, so we're thinking we must have got there right before close and maybe they were mad about it. Here's the thing though, there were a lot of people still inside when we got there, and the door wasn't locked. So if they are trying to close, they could have said something. They treated us like we wronged them some how. We are reasonable people, and we've always liked it there. Now, I am sad to say we will never go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.