We were very disatisfied with our experience at the Purobaires Boutique Hotel, although we never actually saw a room. We arrived to be informed that the hotel did not have space for us, due to damage done by the previous guest to the reserved room assigned to us. The manager was quite apologetic and informed us that she had made a reservation at the same rate for us at a nearby boutique hotel of "equal quality"; to Purobaries, a few blocks away. She even offered to drive us over. However, upon arriving at the alternative hotel, Synergy Boutique Hotel, we found it to be far less comparable in either value or "quality" as Purobaires. Synergy was charging us at the Purobaires rate, although their normal room charge was significantly less. We ultimately sought out our own accomodations and did not take the alternative offered by Purobaires. Either the Purobaires staff was not aware of the quality of the other hotel or simply wanted to get us "out of their hair." This was unacceptable. Although we cannot comment on Purobaires' rooms, the experience was enough for us to deter others not to make a reservation there. We had a wonderful experience at Mine Boutique Hotel and would highly recommend their accomodations.

Previous reviews have summed up the property and location details accurately...

My partner and I visited Buenos Aires and Purobaires 10/18 - 10/28/2008. To start our stay off on a great note, we were upgraded to a deluxe room because of our relatively long stay. Here is an excerpt from the email that I sent -- which I've never done before -- in response to Purobaires' E-Thank You card to us:

"Dean and I want to thank YOU for a great stay in Buenos Aires. It was our first trip (but not our last) and you all made us feel comfortable and welcome. Furthermore, your hotel is beautiful and in a perfect location. We appreciated the way everyone happily anticipated and took care of our needs, even when we didn't ask for anything specific. A few examples:

--After we spoke briefly with Jessica about possibly visiting Iguazu, we came back later that day to find her with travel information and your offer for a complimentary night as we planned to keep the room while we traveled. (We enjoyed BsAs too much to leave and decided to save Iguazu for next time.)

--When we mentioned that our flight home was very late at night, Juan offered us the use of gym shower that evening and you let us have a generously late check-out.

--When we didn't have small change for a cab driver late one night, Massar lent us ten pesos.

--When we arrived from the airport, Damian met us at the car and carried in our luggage.

--Federico made us delicious scrambled eggs almost everyday (when we woke up in time for breakfast) and was happy to do it.
I could go on an on, but Dean summed it up very well when he said that he feels like he has friends now in Buenos Aires.

We've stayed in a lot of hotels, and yours gave us the friendliest, most sincere treatment that we've ever received. --Kenny & Dean in Orange County, CA"

That tells the story. If you prefer boutique hotels over corporate luxury chains, and location, value, style, quiet and hospitality are your priorities, you'll enjoy Purobaires.

We were lucky to stay at PuroBaires for 2 of our 9 nights in Buenos Aires in The Baires Suite. Lovely suite with huge windows and a spacious bathroom. The hotel is new and spotless. Breakfast is presented nicely and included. A rooftop
deck with a small pool area is a wonderful place to enjoy some
quite time. An excellent choice with a wonderfully helpful and
friendly staff.

It takes a lot for us to give a hotel a 5. This hotel earned it.

Puro Baires (also listed as PuroBaires under which I'll post an identical review so no one misses out on this) was our first choice for BA. While other "boutique" hotels suggested also looked good on their respectively websites, we chose Puro Baires mainly because it didn't have an over abundance of rave reviews like other hotels in Palermo Soho. All those did was make us question their validilty. Unlike another hotel top rated new hotel we tried just to experience something different despite many positive and some negative reviews, Puro Baires delivered exactly what they promised on their website so we got exactly what we were looking for in a hotel. In fact, we couldn't sleep at Miravida Soho so after 1 night, we headed straight back to PuroBaires; thankfully, they had 2 rooms left! We even got upgraded to a bigger room with a better view. We couldn't ask for a better welcome back. And with the 10% cash discount, it didn't cost more than our loft room 5 at the other hotel. But the quality was night and day.

I was surpised to find the hotel smelled like a fresh garden when we arrived - such nice touch...aaah!! The bed was super comfy so we were able to fall into a quick nap right away after early check-in around 11AM. The windows are double-glazed and they have darkening drapes so the room was peaceful, quiet, and dark at noon to allow for a restful siesta. The linens were of exceptional quality. It is the ONLY hotel in all of Argentina that had the notion to provide washcloths. The robes and slippers were welcomed cozy little comforts provided. The shower pressure was strong and water temp consistent. You can tell that the owners did not cut corners when building and decorating this place. If all hotels owners had such a conscience, we wouldn't have to look so hard to a truly good place to stay in other cities. For this price range, you will not find better in all of BA.

And the pictures of the breakfast they have online - they're actually what the breakfast looked like. Plenty of delicious pastries, ham, cheese, fresh fruit, yogurt, juice...the only small disappointment was the coffee. Please understand that it's probably that we're pickier than most because we have a selection of great coffee stops in our neighborhood - and none that we go to are part of a chain. But it's okay, it got us to drink Mate or tea and gave us a reason to try cafes midday. Anyway, most days I was too full to try all the different pastries offered.

While Palermo Soho didn't wow us upon arrival to the area, we later found out that if you just walk along Armenia (the x-street of the hotel) it is lined with restaurants, shops, bars, bakeries, etc. Same goes for the other x-street - Malabia. The first night, we went to REENCUENTRO 2 short blocks away on Armenia for a parilla and had a great dinner for about $11US per person. Fresh great salad so we don't know why people complained about not finding good vegetarian food in Argentina. You don't have to order meat. Now Spain, that's another story....We went there again on our second stay to try their pasta that we were too full to eat the first time, and were disappointed. Maybe the plain egg pasta would have been better....

And last but not least, every single person at this hotel is the kindest professional you can come across. Jessica was especially a gem we got the most help from in the afternoons and evenings. Damien was also great earlier in the day.The front desk staff spoke perfect English in addition to Spanish so they were able to answer every question we had. But unlike other hotels, this hotel had Spanish-speaking guests as well, and not just North Americans or Brits. It was so gracious of the breakfast staff twho ried to talk to us in English when they realized our Spanish was a bit rusty. The maids were so quiet, they seemed invisible. We didn't hear a peep from them - the hotel definitely has addressed this issue brought up by previous customers. They just came in to our rooms when we were out and left it spic and span.

This is the only hotel in all of Argentina that lived up to and exceeded our expectations.
We would stay there a third time in a half a heartbeat.