Stayed at this hotel for 3 nights during a business trip to BsAs mostly after seeing the reviews on this site.

The hotel has potential - rooms are large, clean, and comfortable. The decor is art deco style. The location is ok, not great, not bad. The staff is friendly and attentive.

But there's some things that need to be done for this place to live up to what other people are saying in the reviews. (I wonder if some were written by the hotel itself?) In no particular order:

1. There is no restaurant.. they say its coming.. hopefully soon.

2. Internet connectivity is slow.. keeps you from being productive should you have to work during your stay.

3. They could use some music in the lobby and in the rooms

4. There is no bar

5. Breakfast leaves a lot to be desired

All in all, I may stay here again in the future, but at this price range, there are better areas to stay at with better hotel options...

This Buenos Aires hotel is a treasure. The rooms are spacious, clean and beautiful. What really makes this hotel a standout is the staff. Their professionalism, and helpfullness was first rate and that of any five star hotel i've visited. Guido, Juan and Diana are absolutely fabulous ambassadors of Hotel Moreno and Buenos Aires. I would have no hesitation recommending this hotel to anyone. It is a little off the beaten path but with taxis plentiful and affordable the location is not a deterrent. The Sunday Street Fair on Defensa is a must. In addition to the street fair on Sunday, Defensa is lined with restaurants, bars, art galleries and boutiques. Just lovely.

My wife and I spent a long Thanksgiving weekend in Buenos Aires. When we checked in, thought the room was great but the San Telmo location a bit sketchy. But when we were shopping in one of the seemingly safe ritzy areas of BA (Recoleta - by Four Seasons and Cartier store) - we were MUGGED by two guys on the street with a third driving the getaway motorcycle. They got her watch but nothing else - though totally shook us up and angered us with the nearby policemen's total nonchalance in doing ANYTHING about it.

Which brings us back to our return to Moreno - we told them what happened - the staff (particularly Juan Pablo and Diana) were SO concerned about the incident and our comfort that we felt much better, at least relatively.

They (and Guido and another Juan) took care of all dinner reservations, tango shows, cabs, etc. to make sure the rest of the stay was as nice as possible. And you don't have to be mugged to be treated well, they were great to all guests!

The Extra Large room was really good size and had steady (and free) wireless internet connections which was great for the two computers we had.

Their dinner recommendations were very good and Moreno turned out to be a good place to be based in as we checked out other areas (including Palermo and a return to the scene of the crime in Recoleta). Don't let first impressions throw you - both of the neighborhood (which turned out to be fine) and the entrance (which looks narrow and doesn't do the place justice) - this is a great place!

Nice as the facilities were, what sets this apart is that they were the most service-oriented concierge people I've come across. Thanks to all for making the stay - which got off to such a horrid start - ultimately a good week!

My business host had booked me at the Torre Cristoforo Colombo for the 3 days of the conference that I was presenting at. Never having been to BA, I thought about booking my pleasure portion of my trip in Torre CC as well. Let me just say, after having endured three days at Toree CC, booking at the Hotel Moreno salvaged my trip and completely reversed my opinion of the accomodations in BA. From the moment I walked into the lobby at Hotel Moreno until I left, I enjoyed every minute of my stay. Every single person in the hotel went out of their way to help. Juan (with brown hair and glasses...there are two) was lovely and brilliant to chat with. We wanted to go see a Tango show and they laundered my dress clothes exactly as I had asked in less that 5 hours! They booked my trip to Uruguay. Anything we asked for, they were able to meet my expectations perfectly. The hotel is absolutely beautiful with huge rooms. For the first two days, we stayed in the Extra Large Room which was absolutely beautiful and much more spacious than most US hotel rooms, even in expensive hotels. For the last two days, we decided to upgrade to the J loft so that we could have the jacuzzi. While the jacuzzi was nice and the room was even larger, for just two people, I was perfectly pleased with the extra large room. The bathrooms were amazing, the beds comfortable, and the service was great.
The only complaint that I would have about this hotel is the breakfast. The breakfast was the same everyday and this got a bit old...but that being said, it was yummy...just the same.
Ok, one final rave...my birthday was about a month after my stay. The hotel even sent me a birthday email...yet another testament to the level of detail of service provided by the staff at this wonderful hotel. You won't be disappointed!