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“worst experience & never stay again” 1 of 5 stars
Review of NH Buenos Aires Crillon

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NH Buenos Aires Crillon
4.0 of 5 Hotel   |   796 Santa Fe Av, Buenos Aires C1059AB0, Argentina   |  
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Ranked #61 of 436 Hotels in Buenos Aires
Top Contributor
73 reviews 73 reviews
47 hotel reviews
Reviews in 39 cities Reviews in 39 cities
94 helpful votes 94 helpful votes
“worst experience & never stay again”
1 of 5 stars Reviewed September 28, 2013

This is worst hotel at best location. Never get any room facing road side, as it is noisy due to traffic. Also, I was given room 605 which was worst room having noisy air-condition as well as worst bath room. Bathroom is too small & there is no pace for keeping soap or shampoo when you are taking bath. Hot water comes after more than 10 mins. Reception staff is rude in talking. Due to noisy air conditioner, I changed my room with paying more money as hotel didn't show any courtesy to upgrade the room to my problem. Worst experience, as I stayed first time in NH hotel and no more now. I will not recommend anyone to stay here, as look around, you get better hotel. NH Crillon at Bueones Aires is worst place to stay. Hope they upgrade all rooms to quality standard and money they charged.

Room Tip: Please don't stay at this hotel, good location but worst hotel
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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806 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Bratislava, Slovakia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 25, 2013

I received everything I needed. For a very good price I received a nice room and a very good service.
The only downside was that the hotel staff did not really help with recommending how to change money on a sunday, so I had to find out on my own. And the recommendation that I can easily pay in USD was simply wrong.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 18, 2013

I loved staying at NH Crillon. It is located in Retiro very close to Florida street, right on the edge of Santa Fe avenue and of San Martín square. Really convenient to visit all kinds of tourist attractions, and close to everything. The service and the attention was impeccable. I slept very well there. Great stay.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Ankara, Turkey
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2013

It is an excellent hotel in BA. I stayed with my wife for nine nights. The rooms were comfortable. The staff was extremely helpful and warm. The breakfast was awesome. The location is quite central, being near Av. Santa Fe. I highly recommend it for staying in Buenos Aires.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 13, 2013

I have been to Buenos Aires few times last August and one of the hotels I have stayed was NH Crillon. This is a good option for busienss and vacation due to its location. It is close to Puerto Madero and companies around but also not far from Recoleta and Florida street.

Rooms are good, average size, nice furniture.

Breakfast is above average for Buenos Aires. Several option plus extra variety of juices and I found interesting "antioxidants" options. Lowlight is that staff start taking things out of the counter in the exact minute breakfast is supposed to end, so even if you are there for some time you cannot continue eating.

Staff is nice and were able to book a cab with lower price than usual for the city and still and excellet car and good driver.

Price of the stay was right as well and internet was free, easy to use and with good speed.

Amongst the hotels I have been in Buenos Aires for business recently this NH unit seemed to be the best option due to location and accomodations.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Savannah, Georgia, United States
1 review
5 of 5 stars Reviewed September 12, 2013

The staff was very friendly and helpful to point out places to go see. The location is prime and quiet. It is close to Ave 9 de Julio and other main streets and close to public transportation. The 24 hour pharmacy across the street makes it an absolute prime spot. I would DEFINITELY recommend this location!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Quebec City, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

I use to come to this traditional Buenos Aires hotel many years ago, but never came back since it was boyght by NH chain until now. I was worried that the charming atmosphere of this hotel was changed, but wow! not at all. I am so happy i came back to try it, what a gem! I loved it!!! In addition of the charm, the staff is absolutely WONDERFUL, always helping and never pretensious, the room was lovely, the shower magnificent and the breakfast to die for. In addition the location could not be better. I am thrilled I re-discovered this hotel again, i recommend it 100%!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Buenos Aires Crillon

Address: 796 Santa Fe Av, Buenos Aires C1059AB0, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#33 Family Hotel in Buenos Aires
#40 Luxury Hotel in Buenos Aires
#44 Romantic Hotel in Buenos Aires
#45 Business Hotel in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Buenos Aires Crillon 4*
Number of rooms: 96
Official Description (provided by the hotel):
Combining avant-garde style with the charm of French architecture, the NH Buenos Aires Crillon hotel is a tribute to the architectural spirit of the past. Our hotel is located in one of the most exclusive areas of Buenos Aires, just steps from downtown, San Martin Square, Florida Street and Puerto Madero. ... more   less 
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Also Known As:
Nh Crillon Hotel Buenos Aires
Nh Crillon Buenos Aires

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