I'm torn on how to review this place. Let me preface this by saying that my husband and I always stay at very small B&B type places because we like the smaller feel and personal service, and we know that many places like this have very thin walls so we don't expect absolute quiet in our surroundings, but we always to try to be respectful and do our part to keep it quiet for other guests.

There were a few issues, though I was still going to rate it 4 stars.

The good:
It was clean, the rooms were spacious, breakfast was tasty, and it was in a nice area about 10-15 minutes walk from the Subte. Lorena was helpful with our online booking and was very nice to arrange our boat trip to Colonia. Twice we brought back wine and pizza to eat in our room and she gave us glasses, plates and a screw driver, and on our last day let us store our luggage for the day, and called us a taxi to the airport. We appreciated all of this, especially since the rate was so great!

The not-so-good:
Thigs started out on a bad note - when we arrived we were told that the previous guests had left with our key and that it would be brought to us in a little while. After 2 hours we decided to just leave and asked to get buzzed in when we got back, but the key had shown up, they just hadn't brought it to us as we'd said so we waited around longer for no reason. I asked for a hair dryer and was told they only have two and one had been stolen but I would get one the next morning. Not a huge deal.
That night we noticed the bed was very firm, much harder than what we were used to, so we put some of the extra mattress pads and blankets from the closet onto the bed to make it softer. The next morning we got up and Lorena was not around to give me the hairdryer..I rang the bell in the kitchen we were told to ring if they weren't in the office and got no response. So we left for our cooking class and when we got back I ran into Lorena on the street. She asked if there was a problem with the bed and then I felt like I was reprimanded for putting the extra pads and blankets on - apparantly we were not supposed to do that. She also asked why I didn't get the hair dryer in the morning. I said we left early and she told me that I should have told her that! She said now she was on her way out and I would have to wait for the hair dryer until she got back later.
I was a bit confused by this, I didn't know we needed to inform her where/when we went and I didn't see why the hair dryer could not be left in the room for me. I also didn't really understand the issue with the blankets - if they weren't there for guest use, why were they in the room? (when we got back, they were gone).

Neither of these things were huge deals in the grand scheme of things. Overall we were still happy with the B&B. Other than the hard bed, we had few minor issues (very minor - toilet paper not being refilled when the room was cleaned) though it was a bit noisy. We were next to the kitchen so each morning we heard breakfast being prepared, people talking, the sound of chairs moving, and a few mornings, the sound of contruction nearby (a loud electric saw, though obviously the B&B has no control over that). But when we stay in smaller, older buildings we expect that and deal with it. I was still prepared to give the B&B a good review. We were mostly happy with it, and as I mentioned above Lorena did help us out when we needed it. She provided good service, we just didn't feel like our personalities got along very well. She didn't go out of her way to be overly friendly to us. I don't know if it was the language barrier, or if she just didn't like us.

Saturday night we decided to go out later and experience the nightlife. When we came back late (the only night we stayed out past 11:30 the whole trip) we made sure to be very quiet...we whispered and I even tiptoed in my high heel boots to walk more quietly. Our bedroom door squeaked when we opened it, and again when my husband went out for a cigarette. Lorena came down to tell my husband that he was being disrespectful to the other guests and needed to be quiet, so he immediately came inside. Of course the next morning we were awoken again by the noise from the kitchen....

The rest of our nights passed without incident, though we did start to feel like we were not welcome and needed to tiptoe around. When we were leaving, my husband apologized to Lorena and she told him again that he was disrespectful to other guests and that she had complaints about us that night and that she could not afford to get bad reveiws because of us. I was shocked! Not only do I not think that peolple complained (if we did disturb anyone that night, despite our very best efforts to tiptoe and whisper, I apologize to them) but I thought that it was unprofessional of her to end our stay on such a bad note by reprimanding us again. My husband and I are not party people - we went out for one late night, and made sure to be very quiet as we came in. We were not trying to distrub other guests, but I feel like we were viewed as young partiers and treated accordingly.