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“Property and Staff are Fabulous!” 5 of 5 stars
Review of Palacio Duhau - Park Hyatt Buenos Aires

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Palacio Duhau - Park Hyatt Buenos Aires
5.0 of 5 Hotel   |   1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina (Recoleta)   |  
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Awaken at the Park
Ranked #6 of 436 Hotels in Buenos Aires
Austin, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Property and Staff are Fabulous!”
5 of 5 stars Reviewed January 17, 2013

Wow - what a place to stay. Everything lived up to and exceeded our expectations. Our personal butler, Catalina, e-mailed us before our trip to arrange a car from the airport and along with Constanza, made sure that everything we wanted was taken care of, including booking us a fabulous New Years Eve party, a nice-sized city tour that left from the hotel, and our Buquebus tickets to Uruguay (with recommendations of sights and restaurants in Uruguay as well). The restaurant service was fabulous (thank you to the fabulous hostess, Carolina) and the smoked salmon that we ate every morning and at lunch was the best we've ever had (and we love fish). The park-like setting outside is beautiful and it makes the dining experience very relaxing. The wine & cheese bar was a nice place to visit - sit outside if you can and make sure you ask for the tomato marmalade with your cheese - what a great setting and experience! The spa was great as was the spa service - we had massages and used the pool to swim laps three times (it is 25 meters). I don't want to forget to call out the valets, who also do a great job - they safeguard the property and make sure you get where you need to go safely as well as taking good care of your luggage (we kept a suitcase there for a week between stays and it was waiting in our room when we got back). The rooms are spacious, clean and comfortable with plenty of plugs for your iPads, phones, etc. We had a nice patio on our first visit to relax outdoors and a beautiful view of the gardens (and the Vatican embassy garden next door) on our second visit. And finally, it is within good walking distance of many things - the Recoleta Cemetary, the parks in Palermo, the Obelisco and an easy taxi ride to everywhere else you may want to go!

Staying at the Park Hyatt definitely made our visit to Buenos Aires extra special. It is an expensive place, but worth every peso and then some!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review, January 29, 2013
Dear guest,

Thank you for choosing Palacio Duhau – Park Hyatt Buenos Aires during your recent visit to our city. We very much appreciate you taking the time to share your thoughtful comments with us.

I am pleased to discover all the small details that made your stay “extra special”. I will share each of your observations with our Staff, that each day honors the significance of Authentic Hospitality. I am sure they will be more than pleased to find out you had a memorable experience.

We hope to welcome you back in the near future.

Yours sincerely,

Mr. Antonio Alvarez Campillo, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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820 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Beijing, Beijing, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2013

As other reviewers have stated, this is one of the top hotels in the world. My stay was fantastic with the only downside being I did not want to leave the hotel to see B.A. as it was such a nice place to be. While expensive, the staff and surroundings more than make up for the price, ensuring a fantastic stay. Particular appreciation goes to the concierge who helped make my stay extraordinary.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review, January 17, 2013
Dear guest,

Thank you for taking the time to share your thoughtful feedback.

We are very pleased to discover that you could experience Hyatt’s authentic hospitality while you enjoyed your stay at Palacio Duhau – Park Hyatt Buenos Aires.

All our team looks forward to welcoming you back to in the near future.

Best regards,
Mr. Antonio Alvarez Campillo, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
61 reviews 61 reviews
54 hotel reviews
Reviews in 36 cities Reviews in 36 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed January 13, 2013

Located in a beautiful old palace with a new wing that is very well designed with a wonderful garden between, and rooms that are large, well designed (OK, the lighting can sometimes be a challenge to understand), with great bathrooms. The quality of the staff matches the location and the rooms, absolutely outstanding. Frankly, it is an oasis in a city that I do not particularly enjoy. In fact, after two days, we saw little reason to leave (yes, this is wrong), so self-sufficient was the hotel. The second time I stayed there I wasn't quite as blown away by the restaurants as the first time, but still enjoyed them enough not to feel the need to go elsewhere (fondue was a bad idea, for future reference). Truly, in my opinion, one of the great hotels of the world, and a very good reason in itself to visit Buenos Aires.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review, January 17, 2013
Dear guest,

Thank you for choosing again Palacio Duhau – Park Hyatt Buenos Aires and for your attentive feedback.

Your comments are very much appreciated. I am pleased to discover all the details that made your stay special. I will share your observations with our Staff, and I am certain that they will feel more than thankful.

We look forward to welcoming you back.

Yours sincerely,

Mr. Antonio Alvarez Campillo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Hill VA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2013

Our family of four stayed at the PH in Buenos Aires over the Christmas holidays and found the property to be one of the prettiest Hyatts we've encountered. The outdoor spaces were gorgeous and our suite was beautiful as well.

As it was a special anniversary for us, the staff arranged for champagne, rose petals and candles in our room-an amazing surprise and much appreciated. The entire staff was just exceptional.

While we were at the hotel, our daughter became ill and the staff was so helpful in securing a doctor and helping us find pharmacies.

Don't miss the food at Gioia-they serve a fantastic breakfast and brunch buffet!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PDParkHyattBA, General Manager at Palacio Duhau - Park Hyatt Buenos Aires, responded to this review, January 17, 2013
Dear guest,

Thank you for choosing Palacio Duhau – Park Hyatt Buenos Aires for celebrating special occasions such as your anniversary and Christmas.

We very much appreciate your positive comments, and we are pleased to know that our Staff was helpful at all times.

We are looking forward to welcoming you again at the hotel soon.

Best regards,

Mr. Antonio Alvarez Campillo, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2013

well, what can one say? the name park hyatt says it all. very nice rooms and bathroom, excellent location (recoleta), which ensures silence at night, good athmosphere during the day and a very good basis for walking tour of the city

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach CA
Top Contributor
137 reviews 137 reviews
54 hotel reviews
Reviews in 68 cities Reviews in 68 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 11, 2013

This hotel was just wonderful! Great location with a lovely garden view. Right in the center of the nicest area of Buenas Aires.. Recoleta. Great shops and restaurants very close. Safe neighborhood,( I felt like Mrs. Frumpy dumpy walking around with no jewelry amist the Chanel clad shoppers.) Service outstanding. Decor modern but not minimalist. The room was very well laid out with a wonderful closit. The safe was huge and big enough for an iPad...and it had a plug so electronics could be charged while in the safe. Restaurants in the hotel were very good. The hostess in the breakfast dining room was just delightful.
The only negative was the lighting controls which were very confusing. It took us a while to get all the lights out the first night.

Room Tip: Ask for a corner room with a garden view.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Top Contributor
54 reviews 54 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 10, 2013

We went to the Hyatt to try their Vinoteca and Cheese selection. We absolutely loved it! the atmosphere really nice and comfortable. Select the wine tasting menu where you have 3 glasses of selected wines to taste accompanied by cheeses selected by the expert who then describes each wine! I will defenitely be going back there!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacio Duhau - Park Hyatt Buenos Aires

Address: 1661 Alvear Avenue, Buenos Aires C1014AAD, Argentina
Phone Number:
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Buenos Aires
#4 Luxury Hotel in Buenos Aires
#4 Business Hotel in Buenos Aires
#11 Romantic Hotel in Buenos Aires
#16 Family Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palacio Duhau - Park Hyatt Buenos Aires 5*
Number of rooms: 165
Official Description (provided by the hotel):
Beautiful gardens, surrounded by the elegant architecture of the Palace, create a magnificent atmosphere. ... more   less 
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Also Known As:
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Hyatt Buenos Aires
Buenos Aires Hyatt

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