Our stay started badly because the hotel had messed up our reservation. I had booked a Park Suite for three nights but they had reserved a Park Deluxe which is a smaller room and because the hotel was full they had no other room for us. The management then went out of their way to make it up to us finally moving us into the Park Suite
for the third night at the lower rate but in the meantime insisting we have a drink on them, have breakfast on them and also experience their cheese cave on them. It would never have occurred to us to go otherwise and we would have missed a highlight. Their cheese room is filled with every cheesy delight produced in Argentina and then matched by exceptional wines by the glass - unforgettable. I loved this hotel so much it was hard to get me out of it. The garden is such
a special oasis of calm in this busy city and it is such a delight to sit there for tea, drinks, breakfast, lunch or dinner all of which tried out. The rooms are beautifully designed and the bed linen and towels are all of the highest quality. Very expensive but we will be back.

This place is incredible. Some of the rooms are in an old, converted palace, and the others are in a high rise (6 stories) built on the other side of the lot. In between the two buildings is a gorgeous garden, an urban oasis that you will never forget...we soaked in the sun at breakfast on the patio, enjoyed sipping tea in the afternoon and relished caiprinhas and champage in the evenings.

The staff is friendly and knowledgable. Other guests ranged from couples to families, many from the US and some from Europe.

Our room (in the converted building) was clean and stylish and a good size.

The spa/gym area is lovely (and mostly filled with Americans), and there's a nice swimming pool.

This place is amazing - I can't wait to go back.

Great location in a lovely seting. Stayed in a Park Suite in the new, modern tower - large room, great soaking tub and flat screen TV. Try the cheese cave - room service will send whatever types of cheese you like with wine by either the glass or bottle. Breakfast buffet was wonderful; cooked to order eggs was included as well.

My only criticism is that the pool is located in a windy area that requires a long walk from anywhere in the hotel. The GM - Christophe Lorvo - formerly of the Hyatt Madelaine in Paris is responsive to any questions, comments, or requests.

this hotel has a peculiar lay-out, one older stately house and one newer, much bigger modern building in the back of the old houses' garden. both connected through garden walkways or underground. due to the difference in elevation one has to walk many steps.

rooms are generic upscale "international hotel architecture". you could as well be in tokyo, capetown or oslo...

i had a so called suite, which was one huge single room with a large closet/bathroom area overlooking the garden.

a door and wall section between bedroom and bathroom was made of sleek glass panes, and although there were some stripes on it to make them more visible, i was afraid, that i may hit the glass when getting up at night. so i left the light in the bathroom on at night.

the light switches are not intuitive and on the bedstand is even a printed instruction for it, which still did not make full sense. an employee confirmed, that she was also unable to get the proper light settings herself.

not an intelligently designed room.

none of my taxi drivers knew about the hotel, but nearby is a wellknown shopping mall, so i always asked to be brought to "patio bullrich" and walked the rest.

overall decent service. the concierge asked me to check back with him later that day, when it would have been appropriate for a better hotel, that he gets in touch with me, or leaves me a message...