This hotel/hostile could be the worst accomodations I have ever seen.
The hotel staff is rude, the accomodations are awful and the staff is uninformed of B.A.
I checked in with my wife, saw my room and checked-out 15 minutes later and booked a different hotel. They charged me for that night but I didn't mind because I just wanted to get out of this place.
Beware of Homes!

My boyfriend and I stayed at home for a week and we loved everything about it - it has to be out favourite hotel IN THE WORLD!!! I cannot fault it in any way, will be back ASAP. I still dream about lying by the beutiful pool with a passion fruit martini, feeling more relaxed than ever - FAB!

The service is above and beyond what we've experienced anywhere we have traveled. On top of that, Palermo Hollywood is a fantastic area to be in. While we did have problems with the construction next door, the staff went well beyond what you'd expect and offered to move us to another hotel. We looked at rooms at the 5 in Soho and Malabia House and decided instead we'd rather stay at Home. The restaurant/bar is terrific and the rooms are really comfortable, upscale and clean. The noise was a bit inconvient but we really enjoyed our stay. If you are considering making a reservation, check and see if the construction is finished and if not, request a room away from that side. Construction aside, this is the best hotel -- and we're not easy customers.

Whenever a hotel is so universally praised, there is such a high expectation developed that someone is eventually disappointed. I’m sorry to say that I am that person. Don’t get me wrong—Home is a wonderful place to stay. But they do disappoint in some big areas.

The reservation process was not “instant” like some websites that tell you availability and confirmation in real time, but my request was promptly followed by a nice email from “Lucas” who confirmed the details of my reservation. I wrote Lucas asking for the best way to get to the hotel and he replied that he would arrange car service from the airport as this would be the most convenient method for me to quickly get to the hotel after a long flight by not having to negotiate or wait in line for a taxicab. $80 + tolls I was told. This was a bit more than the $60 that is the usual rate quoted by locals, but I agreed the convenience would be worth it.

When I arrived at EZE there was no car or driver holding a namecard with my name in sight. I looked for half an hour and then called the hotel. They asked me to wait on the phone while they sorted things out and eventually a driver came to the phone booth and introduced himself. He asked me to wait for the car. I sat and waited. All told, 45 minutes passed by before I was even able to start my journey to the hotel.

Home is a wonderful "design" hotel located in the "near" trendy Palermo Hollywood district, named because of the numerous studios located nearby. It is not in the truly trendy Palermo SOHO area where all the wonderful and fun restaurants and shops are located, but it is close enough to walk (about 10 minutes). My brother, who has lived in BA for three months thought the area was a bit "downtrodden" compared to SOHO, but the hotel itself is gorgeously designed.

Breakfast is also a sight to behold, almost an Argentinian tapas with many small plates. This morning, two different juices, orange juice with chamomile and an apple-basil juice—delicious. This is followed by customary bread and assortment of marmalade, chocolate ganash with sugared orange peel, savory cheese and bacon spread, and a nutella-type compound butter. A small dish of yogurt “foam” with hint of lavender honey at the bottom of a the dish. A small fruit plate done to perfection.

The staff are (mostly) a delight, with Maria being an exemplar of niceness and service. She was very helpful with orienting me to the neighborhood and providing advice about where to shop and eat.

Bump. Crash. (head board rattles against the wall). Bump bump. The noise started at 6 am and continued for hours. I called the front desk to complain. The noise continued and I put my pillow over my face and tried to zone out of the noise. Somebody was building something next door and the noise was something fierce.

The front desk agent nicely offered to move me to another room – but on the same floor and only about 20 feet from the construction. Would it have been good to have been told about the construction before I checked in and was given the room? Well, no apology from HOME front desk staff. They held their hands up—“What can we do?” Did you know about the construction? “Yes. Anyways, they promised to start at 10:30AM tomorrow). Did you think to warn your guests about the noise and disturbance I asked (no answer).

At the end of the day, HOME is a nice design hotel in a 10 minute walking distance to the trendy Palermo SOHO district of Buenos Aires. It needs to pay more attention to the details like picking up their guests on time from the airport and being more proactive (and honest) with customers when problems arise. Truth is, HOME new about the construction yet failed to block the affected room from being used. They failed to warn the guest about the construction noise. Perhaps they are too interested in the Pesos of renting rooms than the true welfare of their guests.

I won’t be returning to HOME anytime soon. With a name like HOME, I would have thought they would have treated their guests like part of their family. Instead, I was treated more like the black sheep of the family who they didn’t want to come back. If this was their intent, they successfully achieved their goal.