I rarely rave on about a hotel but this one rates more than I can possibly say. We have stayed in a lot of cities worldwide, but never received the kind of service Home provides. We arranged their driver to pick us up at the International airport. The airport is located quite a distance from the central area in Buenos Aires. The driver was anxiously looking for us and the price was little more than a regular taxi. He played soothing Latin music for our ride in. Upon arrival we were given a book that explained a lot of questions tourists typically have. There was even a diagram that illustrated where the different cuts of beef are located on a cow so you know what you are ordering on a menu - nice touch. My husband and I really wanted to tango in Buenos Aires. We did not want to go to a Tango show, we wanted to go to one of the small tango clubs where locals attend and try out a few limited steps we know. They have a list of which tango clubs to go to on which nights and directed us to a club within walking distance. They even explained how to get in to the club. This was very local and we were definitely out of our league. The hotel staff was justifiably concerned about making sure we could fit in. When we arrived at the club we followed their instructions, were given a "reserved" table, ordered the same beer we saw everyone else drinking and spent 2 hours tango'ing away. Argentinian tango is different than the ballroom tango we are familiar with but we could fake our way through it. The place was crowed and we finally took our tired bodies "Home" at 2:00 a.m. Quite a memory.
My final story about the level of service provided by Home goes above and beyond. After Buenos Aires we were flying to Mendoza for 3 nights connecting in and out of the regional airport. The regional airport is located much closer to the downtown area than the International airport. On our return trip we were to connect in to the regional and then on to the International airport for our trip home. We had left 6 hours for this connection knowing we would need to be sure. I had read that it is difficult to make the hour long connection between the airports and drivers can be corrupt. I asked the owner of Home how she would recommend we make this transfer on our return. She promptly suggested that we give her our flight arrangements and she would arrange to have the hotels personal driver pick us up at the regional and transport us to the International airport. The cost would be the same as any other transport. On the day of our return there was the same driver from before anxiously waiting for us and waving at us as we picked up our bags. We were 2 hours late and he wanted to get us the International airport as quickly as possible. On the hour ride to the International airport we once again listened to the soothing Latin music he had played before and we were very relaxed. In his broken Spanish, my husband was able to communicate how much we were enjoying his music. He smiled and said his wife was Columbian and it was her music. He dropped us off at the International airport - we only had the exact amount for the ride since we were flying out of country and could not give him a tip. He unloads our bags onto the curb at the airport and says "Sólo un minuto" and runs to his cab. He takes out the CD, puts it in a case, and gives it to us. We were leaving the country, he would never see us again and we could not give him a tip. This was pure kindness and a wonderful way to end our 20 day trip through South America. We will always remember this human touch with limited language.
We hope to return to Buenos Aires someday and stay at Home again. Perfect!
- Also Known As:
- Home Buenos Aires
- Buenos Aires Home Hotel
- Official Description (provided by the hotel):
- Winner of 2007 Best New Hotel Award by Wallpaper* Magazine, Home Hotel set the benchmark for all other boutique hotels in Argentina since it opened in 2005. The interior design is modern with a hint of retro, with original 50´s and 60´s pieces and bespoke furniture. Touches of warmth are given by the use of original vintage wallpapers, natural textures and plenty of green provided by its lush garden with outdoor heated pool. Its restaurant, cocktail bar and spa make Home a green oasis in the middle of the city. ... more less
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