I almost don't want to write a positive review about this place - because I don't want it to become even harder for me to book a room when I come back. But I will write the review anyway, since this hotel deserves every bit of praise and success that comes its way. It does absolutely everything right.
We stayed in a Superior room for 5 days in October. The rooms are on the small side, when you add luggage, but they are very comfortable, with excellent attention to detail (full size bottles of excellent bath/body products, robes and slippers, free wireless, lovely turndown treats). The public spaces are also chicly appointed and very comfortable, which is important because we spent a lot more time in the common areas than we typically do in our other hotel experiences.
The reason for this is because the hotel staff is so welcoming and friendly that it's a pleasure to be there. I have never encountered so many people going out of their way to be helpful to you, without being intrusive about it. The staff is the best part of the place - a standout among many other good things. Maria and Cecilia at the front desk made our experience of BA exceptional because they gave us honest reviews of restaurants and sights - not just directing us to a handful of places but telling us about their own personal experiences there, what places they thought were better (only when asked!), etc. It was like having friends who knew the city and were willing to give you the straight-up because they genuinely wanted you to have a good time.
The extra services are wonderful. We began and ended every day with a drink (really creative drinks) in the resto/bar area. You must not miss the spa here - whether you are a hotel guest or not. We ran into a couple who were not staying at the hotel but had come to book massages there every day of their vacation. I got the best massages of my life here (and I've gotten a lot of massages in my day!) - definitely request Viviana!!! I was also told that Claudio is wonderful.
I also had certain special requests that Home Hotel handled to perfection. We wanted tickets to the River-Boca game, which is the biggest football match of the year, and Home arranged tickets for us and talked us through safety tips & logistics, even though we weren't even staying in their hotel during the days of the game. (They were booked, so we were in San Telmo.) Also, I wanted to have some custom leather items made, and the front desk recommended two shops for me whose custom tailor services they could vouch for as top quality.
This was our first trip to Argentina, and we loved it, largely because of Home Hotel - because they made us feel like their personal houseguests, like welcome visitors, and not merely as customers; because they gave us such terrific advice about the city; and because they were so warm that it felt like staying with friends. We will come back - but ONLY if we can stay at Home.

(8 votes)







