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“Location is better than we thought...” 4 of 5 stars
Review of Hotel Madero

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Hotel Madero
4.5 of 5 Hotel   |   Rosario Vera Penaloza 360, Puerto Madero Dique 2, Buenos Aires C1107CLA, Argentina   |  
Hotel amenities
Ranked #26 of 439 hotels in Buenos Aires
Michigan
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
“Location is better than we thought...”
4 of 5 stars Reviewed February 26, 2012

We spent four nights at Hotel Madero in February. This was our second time in B.A., but first time staying in Puerto Madero. When we arrived at the hotel, we thought it might be a bit far from the central area of Puerto Madero, but it turned out that we loved the location.

Location: Hotel is located towards the "other" end of Puerto Madero, but it's an easy walk to get to the more central part. There are several restaurants and bars located right around the hotel. Also nearby are some mini grocery stores, banks, and sandwich shops. There's a Starbucks right across the bridge from the hotel.

Rooms: We had an Exec suite with garden view on the 7th floor. Nice and quiet, and it looks into a shared garden space with surrounding apartments. 7th floor balcony doesn't have a "cover", where the other floors do. So, it wasn't good for sitting out during some of the rainy days. Exec suite has a seperate bedroom and sitting area...very nice and roomy. Our friends had a corner unit looking out at Puerto Madero. They liked the room and didn't think it was too noisy, and they were on 2nd floor.

Breakfast: Buffet breakfast was good quality and plentiful choices, including hot options (eggs...). Coffee was not so good (but Starbucks is close by!).

Gym: Decent, smallish gym. A couple of treadmills, an elliptical and a bike, and a few weight machines. However, walking or jogging around Puerto Madero is also a great outdoor option.

Bar and Lobby: Nice, stylish.

In summary, we loved staying in Puerto Madero. It is safe, and has lots of options for food/drinks/entertainment. Many places with outdoor cafes for great people watching. We liked Hotel Madero and would definately stay there again.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 28, 2012
We are proud and grateful in receiving your overall review of the rooms, our suites and the different facilities of the hotel. Also you mentioned the quality of our Food & Beverage during breakfast and not to forget our beautiful neighbourhood. We thank you sincerely for your comments and for choosing our hotel on your second trip to Buenos Aires. Hoping to count you in the near future among our guests of Hotel Madero.
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741 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2012

We arrived at Hotel Madero after an overnight flight from London. We checked in early and were given our room immediately, which was highly appreciated after a long flight. Reception staff were absolutely lovely, and extremely helpful. Our room was large and had a beautiful view over the terrace. The hotel was well located and very close to many amazing restaurants. We caught a bus to Mendoza the next evening and really appreciated being able to use the rooftop spa to freshen up after a long day in the city before we left. Would highly recommend this hotel.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 28, 2012
Thank you for your review, we truly appreciate and value your comments knowing that they will help future guests or customers. We consider Service and Quality very important, surprise our guests go beyond their needs and expectations. Thank you again, hoping to count you among our guests in the future.
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Fairview, Texas
Top Contributor
74 reviews 74 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 16, 2012

Stayed here two nights in February, 2012. Rooms are very nice and we had a garden view which was quiet. Breakfast is great but did not date any other meals at restaurant. Location is very good, access to all the areas you want to see in Buenos Aires.

Room Tip: Get a garden view
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 22, 2012
We are thankful for your review, the comments are of much value to us, knowing that we have met our guests expectations. Hotels infrastructure, Food & Beverage and our location, are part of our overall to make our guests feel at home away from home. Thank you again looking forward to count you among our guests in the near future.
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Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2012

Located in a new and trendy area of Puerto Madero, hotel is also new, trendy and just a perfect place to stay, if you are in BA for a business trip.
Rooms are specious, clean, well-equipped with everything you need, even with a bar. Breakfast is included and also fine.
I would recommend this hotel for the travellers who are on business trip and has a driver or a car, because Puerto Madero area is quite far from everything, it's about 15-20 minutes from the centre. Nevertheless, the areas itself is a very nice, modern and save with some very good restaurants, shops and condos.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 22, 2012
We appreciate and are grateful for your overall review of the hotel. On a daily basis Service and Quality are the bases of our Standards, we value our guest’s comments which are of our most interest and concern. Again thank you for your valuable comments and your time hoping to host you once again at Hotel Madero.
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Chicago, IL, USA
Top Contributor
85 reviews 85 reviews
78 hotel reviews
Reviews in 68 cities Reviews in 68 cities
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed February 11, 2012

Spent one night here after a night at the Hilton. Both hotels are in the Puerto Madero area which consists of a lot of new buildings but still quite a bit of green space. Location very safe and pretty central to BA sights with many things walking distance. The hotel was modern with a very trendy feel. Front desk staff was good, but bell staff and bar staff were very slow and disinterested. The Red White and Blue bar had some great wines by the glass. Room was fairly large, modern and clean. Overall a great place to base yourself for seeing BA.

  • Stayed March 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 16, 2012
We appreciate your review of the hotel and our neighbourhood and above all thank you for your overall comments. Regarding the service issue, I apologize if your perception was of our staff being disinterested service wise. On a daily basis Service and Quality are the bases of our Standards. We are truly grateful and are of our most interest and concern the surveys and comments left from our guests. Again thank you for your valuable comments and your time.
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South Florida, Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2012 via mobile

Clean and modern hotel. Good facilities, very comfortable beds, good food, service slightly slow.

Good access to the restaurants etc in Puerto Madero. Very safe area

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, February 15, 2012
Thank you for your review of the hotel and would like to apologize for the impression received of our service. Your comments help us to assure that we are meeting with ours guest’s expectations in every way. Thank you again and hoping to host you in the future once again.
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed January 29, 2012 via mobile

Everything has declined since we last stayed here in 2007. Basic housekeeping and maintenance has been overlooked and there is an air of tattiness throughout the hotel, e.g. The bath in suite 713 has a peeling interior, the lifts have stain marks on the walls, room curtains do not close properly, flooring is lifting, the terrace on floor 9 outside of the cafe has damaged and potentially dangerous wooden decking.... Overall, not the high class experience we had previously experienced on two occasions and as such sadly not value for money. Breakfast service was poor with many of the staff more interested in talking to each other than serving clients...

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMadero, Gerente at Hotel Madero, responded to this review, January 30, 2012
We are awfully sorry for the impression given, not measuring up with your expectations, we thank you for your review. Refurbishments are scheduled in guest rooms and public areas. Concerning the Service, we have already revised this matter. Again, thank you sincerely for your time for letting us know about your stay and hoping to count you among our distinguished guests again in the future.
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Additional Information about Hotel Madero

Address: Rosario Vera Penaloza 360, Puerto Madero Dique 2, Buenos Aires C1107CLA, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Buenos Aires
#15 Family Hotel in Buenos Aires
#18 Luxury Hotel in Buenos Aires
#24 Romantic Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Madero 4.5*
Official Description (provided by the hotel):
The design of Hotel Madero is inspired from the exclusive and modern Puerto Madero area in which it is situated — the hub of the most contemporary architectural styles in the city. And inside our doors you will find a warm and welcoming environment; friendly, top-notch service, artistic decor; and an ultra-cool vibe. Welcome home! When you put your keycard in the lock and open the door to your room or suite you will find spacious, chic accommodations — most with a private balcony — equipped with everything you need to stay well including an in-room safe that fits your laptop, WiFi, minibar, LCD TV, work desk, and more. Plus you enjoy a complimentary buffet breakfast daily. As a guest of Hotel Madero Buenos Aires you have access to the health club, which features a fitness center, sauna, and heated indoor swimming pool. Our spa is the place to indulge in a massage or facial, relax and take in the sweeping city views in the solarium, or enjoy a stretch during a Pilates lesson. When it’s time to relax in the evenings you have a choice of places to experience during your travel to Buenos Aires. The White Bar features an exclusive terrace with a chic ambiance and great music. Chef Steven Jung of the award-winning Red Resto & Lounge has created an inventive menu of local and international specialties complemented by our impressive wine cellar featuring the most prestigious Argentine wines. And in summer, the Blue Sky Bar serves up fresh-squeezed juices and the best panoramic views of the river and city. ... more   less 
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Also Known As:
Madero Hotel Buenos Aires

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