Our stay at the Art Hotel in Recoletta was a bit of a mixed bag. The positives:
* Beautiful room with balcony
* Convenient location in Recoletta district
* Friendly staff
* Pleasant public areas, including lounge and cafe
The negatives:
* Small bathroom with cramped tub/shower
* Poor service
* Expensive for the overall experience
Overall it was a nice hotel with a very romantic room, high ceilings, old fashion moldings, quaint balcony overlooking a quiet street and french windows. The staff is friendly but seemingly untrained in customer service. The two oddest gaffs were that they were unable to make a dinner reservation without you standing over them and that they asked me to help carry my luggage down when I requested that they move my luggage from my room to the lobby. For the rates the hotel charges, the service level is inadequate.






