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“Very bad impression” 2 of 5 stars
Review of Loi Suites Esmeralda

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Loi Suites Esmeralda
3.0 of 5 Hotel   |   Marcelo T de Alvear 842, Buenos Aires C1058AAL, Argentina   |  
Hotel amenities
Ranked #264 of 436 Hotels in Buenos Aires
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Very bad impression”
2 of 5 stars Reviewed March 26, 2012 via mobile

Old hotel, old room, small and ugly bathroom, old and smelly carpets, no room service, paid wifi..... Not recommended, unless you are on a budget

Stayed March 2012
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159 reviews from our community

Traveler rating
    22
    73
    37
    16
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Puerto Iguazu, Argentina
Top Contributor
84 reviews 84 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 27, 2012

We use to go to this hotel several times a year. In our last visit, january 2012, we had to rooms with kitchnette. The beds needs renovation as well as the whole building. The staff is very friendly, the breakfast (included on the room rate) is average. We like the location, close to everything..

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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brussels
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 3, 2011

this is a slightly improved version of its twin hotel, arenales, just 2 quadras (apples) away. The room i had was spacious with its own kitchenette and living room. The staff was friendly and let me checked-in at 10.00. Normally i would have to wait until 14.00.
Deco is ok but needs some refurbishment,specially the bathroom. The corridors and elevator are tiny. Breakfast is ok, nothing to make your mouth ajar. Location is its greatest advantage.

  • Stayed October 2011, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Santiago, Chile
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 16, 2011

The marketing for this hotel is a little misleading, with its glossy photos. The reality is that the room was very small and the fittings were very much degraded. Everything including the lobby and lifts are in need of a major refit. The kitchenette was shabby, with very basic equipment, and the bathroom contained cracking porcelain and tumbling curtain rails. Our dining table was wobbly and was well past its retirement date.

Sound was a problem in the hotel, with paper thin walls between apartments. We could hear conversations quite clearly in the apartment adjoining ours, and television sounds were clearly audible.

Access to WiFi internet was slow, sporadically available and regularly cut out. Gmail and Facebook loaded very slowly, so it was best to access them outside of peak periods (early morning was best).

However, staff are extremely prompt and keen to help, and overall were friendly and responsive. The maid service was very good, and rooms were cleaned efficiently and well.

The hotel is in a great location for access to a broad range of shopping, as well as close to a Metro station for trips further afield. Weekends are quiet, with many shops closed, given that it is located in a business district. The area is much more lively during weekdays.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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São Paulo, Brazil
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 12, 2011

The hotel is good overall, the breakfast was fine and the lobby actually pretty new and stylish. The location is not bad either: just a 5 minutes walk to Calle Florida and its metro station. The problem is that the furniture is not as new as I'd like to. The room is spacious (the kitchenette is great!) but it lack personality. The bathroom is certainly the worst part: small and without windows, it gets super warm while you're showering and it stays humid for so long..Besides, the towels are washed with some sort of product that has an AWFUL smell. Really, I could barely use them, the smell was terrible. I think it has potential to become a nice hotel: it just needs some renovation, soon!

  • Stayed April 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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pablovale, Director Comercial at Loi Suites Esmeralda, responded to this review, August 9, 2011
Dear guest,

We really appreciate your comments. Our most important goal is to make our guests feel comfortable.

We would like you to know that We are about to start redesigning the rooms next year, so We hope You visit us again during your next visit to Buenos Aires.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lillestrom, Norway
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 3, 2011

Situated in a building that could deserve a refurbishment this hotel was still a good experience. With the helpful staff the stay was pleasent. We had two rooms, one "small" and one "big". There was no big difference in size. From most of the rooms there are no view except in to a back yard and the neighbours window. For us this was no problem at all. The breakfast was OK with cheese, jam, ham, white and darker bread, croisants, coffe, tee, milk and juice. We got what we expected. We felt that the hotel price was a bit high, but probably it is the price level of the city. We would recomend the hotel to friends, but tell that this is not a new modern place.
We did not try out the gym or the pool that was in a neighbouring building.

  • Stayed February 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2011

Great location, staff very very friendly, great room. The only problem we saw in there was the air conditioning because it stopped working for 2 nights, from 8 that we stayed there. Oh yes, and the pool. It's not in the hotel, but 5 blocks away, in a club. They don't offer driving... But we recommmend Loi Suites Esmeralda, it's a very nice place!!!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loi Suites Esmeralda

Address: Marcelo T de Alvear 842, Buenos Aires C1058AAL, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #264 of 436 Hotels in Buenos Aires
Price Range (Based on Average Rates): $
Hotel Class:3 star — Loi Suites Esmeralda 3*
Number of rooms: 111
Official Description (provided by the hotel):
Downtown Hotel convenient to the commercial & financial districts as well as tourist attractions. ... more   less 
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Also Known As:
Loi Suites Esmeralda Hotel Buenos Aires
Loi Hotel Esmeralda
Loi Hotel Buenos Aires

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