I stayed here before and was very impressed. My return visit was equally wonderful, even though the Club Level was booked full. Still, the options in the public dining rooms and lounges are fine; the room was comfortable and spotless -- what I always expect from a good business class hotel. I leave the other details to the long list of other satisfied guests below.
What really sets this place apart is the outstanding, attentive, professional service quality, at a level that I'd expect more at a 5-star hotel (if THEY did it as well!)
I must also compliment the honestly of this place. After a meal when I was not paying close attention, I accidentally left a very large bill for a tip. I usually leave a good tip, but not THIS excessive. When I got to my room, I discovered my mistake as I checked my funds for the next day, and was about to chalk up this mistake to my stupidity. Just at that time, the phone rang. The desk at the restaurant wanted to know if I had intended to leave such a large bill at the table. I confessed that it was a mistake, we made an exchange, and I left a quite good tip instead. Really -- how many places would have this level of concern for the guest and a probable mistake? The place continues to set the standard on a world-class, and very honorable level.










