Horrible, horrible hotel. Nothing works here, and this is not an exaggeration. I stayed here for 2 nights and did not manage to open the door to my room once. The key was always not working or the lock ran out of batteries. Promises to fix it were never kept. Literally every time I got to the room, I had to go back down and solve the issue. The internet connection is beyond slow - pages simply don't load. I know for a fact these issues are shared by other travelers since I kept running into them in the elevators on the way down to get their keys changed.
One of the three elevators was broken and the other two on the verge of breaking. I was placed in a smoking room which was disgusting. I requested a change and was moved to a non-smoking room which smelled almost as bad. I don't know what they do to these rooms to make them stink so bad.
The beds belong in a backpacker motel and the blankets are as thin as paper. When ordering a taxi, it takes forever which is very odd given that the hotel is located bang in the center of the city.
When complaining about all of the above, the staff seemed bothered that I dared raise the issue. All they had to say was "we have a complaint book if you want". As if.
Half of the electrical outlets in the room didn't work. I could go on, but whats the point - this place is gross and no self-respecting traveler should stay there. Never again.
- Official Description (provided by the hotel):
- Located on the cusp of Buenos Aires's historic district, five-star NH City & Tower immediately captures your attention with an art deco facade and striking interior that takes you back to a bygone era. ... more less
- Reservation Options:
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- Also Known As:
- Nh Hotel Buenos Aires
- Nh Hotels Buenos Aires
- Nh City Hotel