This hotel prides itself on being elegant, but personally, we like our hotels a bit more modern. The lobby, as well as the rooms, seemed a little run down. The butler service is just a scam...they could just leave an iron in the room. The service was fine and the location is good....but for the same amount of money you can stay at a truly magnificent place like the Park Hyatt.

Stayed 2 free nights by SPG award.
As a SPG-Pt, I was upgraded to the corner room.
This experience was so good, I'll be frying over B.A. again.

We stayed for 4 nights during the Easter holiday weekend. The service was impeccable, rooms were beautiful and the Concierge was extremely helpful with city tours, Esquina Carlos Gardel tango show tickets and dining reservations.

Our room was on the 18th floor overlooking the train station and river, beautiful view. Our butler polished our shoes and brought us Evian every night. Breakfast was included in our rate and was extraordinary, great omelette and medialunas with freshly squeezed orange juice and excellent coffee. Housekeeping did a wonderful job cleaning and tidying up the rooms. No WiFi in rooms but there is high speed internet at an extra fee (expensive but useful).

The hotel is very well located, just a short walk to Recoleta and patio Bullrich, Galerias Pacifico or Santa Fe. Puerto Madero is a short cab ride away, as is Alto Palermo shopping mall.

Don't miss San Telmo on Sundays or the Feria de los Artesanos in Recoleta during the weekends.

Dining: Don't miss Piegari for great italian food, Bistro at Hotel Faena for modern fusion dining (very similar to trendy South Beach hotels and restaurants) and ice creams (Persicco and Fredo). Tried to dine at Sucre but were not able to get reservations. If you like hot chocolate, try a "submarino" (steamed milk with a melted chocolate bar inside). If you like very light coffee, try a "lagrima", a small cup of hot milk with a drop (or "tear") or coffee.

Tango show: Esquina Carlos Gardel was excellent. Pricey for Argentinean standards but it does include food and transportation. Beautiful music, graceful tango dancers, a wonderful experience overall.

My wife and I spent two nights here in January 2007 as part of an Antarctic trip, and we were very pleased with our stay. The hotel is physically connected to the Sheraton Hotel, where we have stayed many times before the Park Tower was built. Although connected to the Sheraton Hotel, it operates as a totally separate luxury hotel.

The lobby is very spacious and very comfortable for just sitting and people-watching. Our room was large and our king size bed was very comfortable. The bath area was very upscale. Service from all of the staff was excellent.

We like the location because it overlooks and adjoins several parks, making it very quiet. The main downtown area, with Calle Florida and its pedestrian-only shopping streets and several good restaurants is withing easy walking distance. On past trips to Buenos Aires we always had dinner one night at La Chacra, a typical Argentine steak house frequented primarily by locals and business people, and it was still very good on this trip.

We found nothing negative to say about the hotel. From arrival to check-out, everything fully met our expectations.