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“Outstanding stay” 5 of 5 stars
Review of Park Tower

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Park Tower
5.0 of 5 Hotel   |   Av Leandro N. Alem 1193, Buenos Aires 1001, Argentina   |  
Hotel amenities
Ranked #49 of 439 hotels in Buenos Aires
Texas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Outstanding stay”
5 of 5 stars Reviewed September 5, 2013

From the very start of our stay the service was amazing. Lobby is luxury and classy.Rooms are ample, comfortable, clean and elegant and if you choose the river side, views are great. Room service is great as well....Some areas of the hotel are a little tired and the location is kind of weird. You are located in front of the train station that my guess is that used to be a monumental building. Today the station is a junk yard. However you are a waking distance of plaza San Martin, Florida, Corrientes and you can take a bus in the corner to go to Palermo. At In Plaza San Martin you can find one of the main stops of the tourism bus and a tourist office, which is a big advantage. For all the rest you need to take a cab or bus and all work very well. What impressed me the most was the service. Everybody there is just there to service you and they do it great. I would return eagin without any doubt.

Room Tip: Choose the river side..!
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, September 9, 2013
Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

I stayed here for a week during the month of February. It was my first time in South America. I can honestly say from the moment i exited the taxi cab upon arrival I was treated with exceptional service. As an SPG Platinum member, the front office staff immediately offered me a free suite upgrade and I cannot say enough about the level of service and exceptional care to detail that the staff provided. I plan to visit Argentina again and I will definitely stay at this property !

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, September 4, 2013
Thanks very much for the comments you have left at Trip Advisor. We are very happy to read that your stay was so pleasant. Thanks very much for your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

We stayed at the Park Tower for a total of 7 nights. And at the end, we didn't want to check out. This is one of the best hotels I have experienced. The level of service is unmatched - their butler service works behind the scene to make the stay so memorable. The level of detail (such as bottled water, fresh fruit, afternoon snacks) is wonderful and such a nice change from many other 5 star hotels. Here is works. We enjoyed the morning breakfast as well as the afternoon tea (served in the St. Regis restaurant) with an endless variety of sweet and savory items. Your room was upgraded to a suite and it truly deserved that description. We felt at home the moment we entered the room. Front desk, concierge, housekeeping and room service deserve highest marks. Didn't use the gym but walked over to the swimming pool at the adjacent Sheraton hotel. Not a big deal. The Park Tower will definitely be the hotel I'll call for my next reservation in Buenos Aires.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, August 20, 2013
We were delighted to hear that you had a wonderful stay with us at Park Tower. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oradell, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2013

We have traveled the world and this is truly one of the most elegant hotels. Old world charm with the most modern, clean, and elegant surroundings. Tea in the afternoon is complimentary and a great respite from the hustle of the city. The concierge is knowledgable and the staff is helpful. I fully recommend the Park Tower.

Room Tip: Stay on as high a floor as possible to avoid the noise of city traffic.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, August 16, 2013
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one.
We hope to have you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
155 reviews 155 reviews
34 hotel reviews
Reviews in 67 cities Reviews in 67 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 12, 2013

This is a really nice property in B.A. The staff is fantastic and English is spooken very well, which I need. Rooms are very good sized and really kept well. Long is grand and attaches to the Sheraton for more food and shopping options. Very nice place.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, August 14, 2013
Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one.
We hope to have you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
72 reviews 72 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 9, 2013

the park tower hotel is a part of the sheraton convention and city centre hotel. i stayed in the park tower wing. the hotel is located at a very small walking distance to the pedestrian shopping areas. the rooms are big and the beds are soft and just right for a good good sleep. the bath and toilets are big too and there's enough space to feel very comfortable. amenities are of high quality, towels are soft, and bathrobes are provided too. the housekeeping does a good job and is very efficient. the reception area is big with a bar and lounge. the service is very good and very attentive. ms. magali and her team were very efficient and i appreciate all their help in making my stay very comfortable..

Room Tip: higher rooms facing the Sea
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, August 12, 2013
We were delighted to hear that you had a wonderful stay with us at Park Tower. It was nice to hear that you have enjoyed all our facilities. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.
Thank you so much for staying with us and we hope to see you in a near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
71 reviews 71 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2013

I Travel to BA about 4 to 5 times a year. My trips are for business purposes, and once a year my wife accompanies me. For the last 4 years I have stayed at this hotel, when I am in BA. I can tell you that one good thing about it, is the level of service. They are very attentive, will go out of their way to accommodate what you need. It is important to say that I am a Starwood member, so that has something to say on why I originally chose it. That being said, I wont go back to a hotel, if I don't like it.

You can get great rates, especially if you change your money at the blue rate, and pay in Pesos. Changing at the blue rate is not a big deal, if you know people or have business transactions there.

The included breakfast is among the best in the city for hotels..

Butler service is ok, but you have to push them a bit for what you want, its not like they volunteer, which ideally is the way a butler service should be..

Very well located if you are doing business in the area, and close to the Micro Center..

Concierge is particularly good, if you take the time to tell him what you want..

I particularly enjoy when you call for a wake up call, they give you the option of having coffee delivered at the same time. I like getting out of bed and having the butler knock on the door with fresh coffee.. Make sure you tell them its for two, if not you wont get enough coffee!! LOL

Highly recommend it..

Room Tip: Ask for a room with a view to the harbor
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yanina C, Manager at Park Tower, responded to this review, August 7, 2013
Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. Thanks for your loyalty to our brand and we hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Tower

Address: Av Leandro N. Alem 1193, Buenos Aires 1001, Argentina
Location: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Buenos Aires
#33 Luxury Hotel in Buenos Aires
#40 Romantic Hotel in Buenos Aires
#45 Business Hotel in Buenos Aires
#84 Family Hotel in Buenos Aires
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Tower 5*
Reservation Options:
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Also Known As:
Park Tower Hotel Buenos Aires
Park Hotel Buenos Aires

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