My wife and I stayed here as part of an expedition cruise to the Antarctic at New Year 2012/13. The hotel was showing its age and the facilities were questionable. The location was not salubrious and all of the sidewalks and roads in Buenos Aires needed urgent repair - not the hotel's fault.
The Internet access as not free in the room or even in the "Business Centre". However, the rooms were fine. The hotel bar was in the foyer and there was nowhere to sit quietly and read a book or newspaper.
The best feature was undoubtedly the staff, From reception/concierge to restaurant/room service the staff were friendly and helpful and they could not to enough to please.
All in all, a disappointing stay made worthwhile by the people.