I stayed for two weeks with a co-worker at this hotel for work. I really enjoyed the hotel. It was close to the surte, florida streetI and a short cab ride away from some fabulous restaurants.

During my stay I was placed on the excutive floor, which might make a difference...I am not sure. My room was spacious and the bathroom was large. The club level breakfast was always busy so I went to the main breakfast area in the lobby. Although, when I would give them my name they kept telling me I could go upstairs to eat. Everyday I would have to tell them I would prefer to eat down here. It was a bit stuffy upstairs to be honest, if you know what I mean.

The only complaint that I have is room service, it is VERY SLOW! I waited almost 2 hours for dinner...I was starving. I called twice (once after 1 hour and the other after 1 hour 15 min) and they kept saying...oh he left...he should be there shortly. I finally got it 1 hour and 40 minutes after calling.

The workout facility is fabulous. There is alot of equipment and a full-time attendant that gives you a bottle of water and towel when you arrive. I saw him helping people who need help operating some of the weight machines.

This hotel is very busy all the time with conferences and such so sometimes there are long waits to get into an elevator. No stairs that I know of, but I wasn't about to walk up 22 floors.

Overall I liked this hotel. I would return.

While this property has nice public spaces, the rooms are in need of a serious updating--particularly the bathrooms. My bathroom had leaky faucets in both the tub and sink. Also, the sliding door on the closet would not stay on track. Housekeeping was poor. My room was not cleaned 'til 4:30pm, after I had already returned from a full day of sightseeing. The bathroom was not cleaned well, with hairs left in both the tub and sink. To make matters worse, the meal tray I had left outside my door that morning was still sitting there at 4:30pm.

On the bright side, the hotel has a nice fitness center.

I would not stay here again unless I had a free room or was on a real tight budget.

Happy travels.

Great Hotel, close to Florida shopping/walking street, nice room, very clean. Reasonable. Great ocation.

The Sheraton Buenos Aires (BsAs) is not an especially bad property, but there are plenty of other good places in this huge and vibrant city. The hotel is centrally located in the heart of the city, near the central business district and just a few blocks away from shopping and restaurants (and, of course, taxis are ever-present). The Sheraton is OK for those who have Starwood Gold--or higher--status and thus are likely to be upgraded to the Executive Level (EL), conventioneers, those who can afford to pay for the EL, and/or anyone who gets an especially competitive rate (or airline flight crews, virtually all of which seem to stay here).

Unlike most who arrive in BsAs on early morning flights from Europe or the U.S., we arrived at the hotel late at night. Despite calling ahead to confirm with the front desk that we would be arriving that evening, and our reservation that clearly stated that we wanted a non-smoking room, the front desk was not prepared for us on our arrival. It is the policy of this hotel to upgrade Starwood Golds to EL if a room is available, a policy which is quite nice. The desk agent could not find a non-smoking EL room for us, but offered us a smoking EL room. Upon arrival in our room, we were blasted by a smoking stench that was just too much to handle. We returned to the front desk and asked the clerk for ANY non-smoking room. He fiddled around and found a non-EL room for us and we happily took it since we are not, of course, entitled to an upgrade.

The room was quite dated--I'd guess late 70's/early 80's vintage. Not a horrible room, but quite lackluster, especially after seeing the spiffy (but malodorous) EL room. The room was somewhat dark, in OK condition, and had a noisy air-conditioning unit. It was entirely forgettable. The desk agent suggested that we could move to an EL room the next day, which we did. At first they offered us a non-EL mini-suite which was very roomy, but again quite tired and dated. We declined and waited a little longer for a non-smoking EL room. Ultimately, it all worked out well. The staff was helpful and accommodating—no complaints about attitude or responsiveness.

Our EL room was very clean and recently updated. The large bed was comfortable, the desk work area roomy (with a useful power strip with multiple 220V & 110V outlets). The smallish-though-adequate bathroom was handsomely trimmed in granite and dark stone, and included a bidet (ubiquitous in Argentina). Overall, I thought our room was very good. Also, the hotel was rolling out free internet terminals and (even better) free Wi-Fi in the lobby while we were there. I find that free (or ate least cheap) high-speed internet is increasingly an important factor in my lodging decisions. Since I need to keep in touch with work while I’m away—and I like to email family and friends, too—internet access is important to me. However, I bristle at excessively steep in-room internet fees. The Sheraton levied a felonious $20.U.S. Dollar per day fee for in-room net access. For comparison, internet cafes downtown offer one hour net access for a little more than an Argentina Peso--33 cents U.S.

I was surprised at the substantial difference between the regular and EL; a difference that is more profound, I think, than most business hotels with an EL. If you can swing an upgrade to the EL, the Sheraton may be a good play. The executive lounge on the 22nd floor is quite nice and has a lovely, full breakfast. Otherwise, the regular level hotel rooms seem decidedly dated and underwhelming.

Compared to the other big American business hotel chains (Marriott and Hilton), the Sheraton may be a bit lacking. We stayed previously at the Hilton in the trendy, upscale Puerto Madero area. Though this hotel is a bit cut off from the heart of downtown, it is unquestionably a MUCH better property than the Sheraton. The Marriott looks nicer than the Sheraton from the street/lobby, though I know nothing about its rooms. All in all, unless you grab an EL room I think the Sheraton is a fairly ho-hum place. You won’t go wrong by staying there, but you could probably do better by staying someplace else. If the Sheraton were to thoroughly update its non-EL rooms I would be willing to give it a much heartier recommendation since the location and staff were, in my experience, both good.