We stayed at the Four Seasons Buenos Aires from April 14-16, 2007, with our children ages 7 & 5. Our hotel rooms were in fine condition with beautiful views of Avenida Nuevo de Julio and Puerto Nuevo. The hotel staff effortlessly provided five star service and worked well with their sister property in Uruguay to provide us with a seamless, flawless experience.

Staff and service: The transportation which the hotel arranged worked perfectly and Claudio, the driver, was friendly and professional. Upon our arrival to the hotel at 1100, one of our rooms was ready (we didn't expect to check in until the regular time but were extremely grateful that one was available), so we took the opportunity to freshen up. The front desk staff took the extra step of providing complimentary breakfast the morning of arrival because the second room wasn't ready (and mind you, one room was ready and we were hours before scheduled check-in time). Within the first 20 minutes of arrival in the room, I met the bellman who brought up our luggage and explained the features of the room (such as a city-wide complimentary cell phone to which hotel room phone calls are forwarded. You are charged only for outgoing calls, not incoming.) I also met housekeeping who brought a welcome snack and later the ironing board. Everyone was very friendly and professional. Most notably, the entire hotel staff knew and addressed us by name consistently. The concierge worked with us before and during our stay to book dining and sightseeing and we were very pleased with her suggestions. Prior to arrival, they even contacted the concierge in Uruguay for us because we hadn't heard from them yet. The restauarant suggestions were very good. We thoroughly enjoyed the city tour with Mr. Blanco. The family friendly tango at Senor Tango was good but very late, so if traveling with young children and unused to late hours, I would probably skip this and try to catch street tango dancers in La Boca during the day or at San Telmo on Sundays. If you want something more authentic, the concierge will make recommendations (like Carlos Guardel) and it's probably best to leave the kids with a babysitter at the hotel.

Rooms: We opted for two connecting rooms which worked out well. Just know that some connecting rooms are at the end of the hall and the doors (and rooms) are across from each other (imagine the top of a capital letter T), so the beds are quite far apart (a potential problem if you need to be close to toddlers). Additionally, the joint entry to the "suite" of rooms is by key (which seemed a little less secure) but we did connect the rooms in the evenings. Our rooms were on the corner of the hotel, with one looking out onto the main promenade in Recoleta and the other looking towards the docks and the water.

Food: We ate breakfast at the hotel, as it was included with our package. It was a conveniant option and was not as expensive as you would pay at other five star properties. The breakfast was either at Le Dome lounge or the Le Mistral restaurant - both have the same breakfast menu, with buffet. I would recommed Le Dome over Le Mistral for breakfast, as it had more room and was a bit less crowded. Service during breakfast in the lounge and Mistral was excellent. In addition to the buffet, items could be ordered from the kitchen (such as omlettes, bacon). Overall, the foot was good, but not great.

Pool: We swam at the outdoor pool during one windy afternoon. Despite the cool weather, the pool was well heated and the attendants were quick with towels.

The Four Seasons Buenos Aires is a beautiful hotel that meets or exceeds the brand's standards for service. While you will certainly pay top dollar for a stay here, you will not be disappointed!

My family and I stayed at the Four Seasons late March/early April and I must say that our visit was fantastic. We found the room to be exceptional (suite 405) with a wonderful view overlooking the pool and mansion. Everyone, from the front desk to the maids to the general helpers were exceptionally kind and helpful. We had our 2-year old daughter with us and the room already came with a kid size robe and a bed specially made for her. I have absolutely nothing negative to say about this hotel and am sorry that the previous reviewer had a negative experience. On our last day we were driven by the Mercedes SUV to the airport and it cost us 80 US dollars which would be roughly 240 pesos. My husband had a massage at the spa and he said that it was one of the best ever.

I usually stay in the Park Hyatt that have a gorgeous building but a bit overprice for the snob service that you get by service class people, anyhow after visiting the four seasons in Paris ( My favorite), Tokyo (Amazing Service, typically Japanese) and Bali ( Unique Spot) and Milan, I decide that was time for me to Visit the Four Season in Buenos Aires, regarding the room are my favorites and the service that you get in the restaurant le mistral lovely, great staff same in the bar, I stay there with my grand parents they both in there 90’s for 5 nights under my corporate rate anyhow regarding transportation they charge me around 300 us just for both ways to the airport when the average rate in a luxury car is of 70 us.
I was so surprise because the first price was for 80, was not about money it was more for the fact that was 4 times more expensive, anyhow the manager explain to me why after so many bla bla I was so surprise that he dint consider to change the actual price, in the end I was ok but very concern regarding that I always travel with Top Executives in the Luxury Good business to Buenos Aires I will never want to go true a stupid moment like that so I recommend you to be careful and stay in better place like the Fauna o Sofitel ( is more budget but still in the standard of a luxury hotel) . I even got a apologize email from Mr. YVES general manager from that place, I just forward to the legal department of my company to make sure we never use there service ever in Buenos Aires, in the end of a beautiful stay they can change you trip with ridiculous prices that doesn’t even exist and they don’t even wane explain, if you go with you family will be fine but if you going on a business trip BE AWARE they wane rip you off!

We stayed at the Buenos Aires Four Seasons March 10 - March 13. The hotel is wonderful!

Arrival: We booked transporation from Ezeiza Airport to the Four Seasons via the hotel. Upon arrival, we were greeted by a impeccably dressed driver who handled our luggage and whisked us into a new Mercedes van. We were offered cool, scented towels and bottled water - very refreshing indeed! It seemed to be a 30 minute drive from EZE to the hotel. Once at the hotel, we were treated like celebrities and were decended upon by staff who wanted to be sure the we were checked in quickly and that all of our needs were met. We were quickly ushered to our room which they kindly upgraded to the Library Level. We had a terrific view of the Mansion and French Embassy. It was great to have access to the Library for the free internet access and soft drinks.

Rooms: With the exception of the bathroom, the room appeared to be recently refurbished. Beautiful Four Seasons linens made the bed very restful, although I wish they had a mattress pad to make the firm bed a little more plush. My only disappointment, and it is a small one at that, was the bathroom. It seriously needs to be remodeled. Don't get me wrong, the room was loaded with marble and wonderful ammenities, however you had to walk into the shower facing the spray to turn it on and adjust the temperature. Also, the Aquaglass tub was dated and not really FS Quality.

Service: I should add that we also stayed at the Park Hyatt in BA, which in my opinion had much nicer rooms. However, their service while great, didn't match the service that makes the FS famous. FS met our every request without hesitation. We never heard the word "No" during our stay. They arranged our transportation to their sister property in Uruguay on the Buquebus as well as numerous dinner reservations in the city. There was also a very nice lady at the pool that served up wonderful drinks with a wonderful attitude.

Food: We ate only breakfast in the hotel. Everything was fresh and prepared to perfection. Like most people visiting BA, we opted for dinner in one of the wonderful restaurants that are in abundance. We loved La Cabrera which seemed to be full of locals - a great sign. Also, La Cabana was terric for the best steaks.

Atmosphere: I, unlike the previous reviewer, didn't find incentive groups in attendance. Additionally, all of my brethren encountered exhibited proper decorum and did not draw attention to themselves in any negative way. Most people staying here are on holiday or business trips as opposed to conventioneers.

For the ultimate in pampering and a worry free vacation, we hightly recommend this property.