We stayed at the Four Seasons for 7 nights in Jan 2006 and had a great time. We have stayed in many 5 star hotels in various locations, however, have never stayed in a Four Seasons hotel. The service was excellent, nothing was too much trouble for the staff who managed to remember our names every morning despite the hotel having more than 200 rooms. The concierge was excellent and was only too happy to help call restaurants, shops museums etc on our behalf.

Our room was spacious, modern and spotlessly clean with a TV and DVD( DVD hire available free at reception). The hotel has a library floor ( floor 7) which we stayed on, which provides free internet access and soft drinks. Fresh towels and bottled water were provided every day, often twice a day in our room.

The hotel is very modern and not particularly Argentinian, however, the service and lovely rooms more than made up for this. We choose it because it had a spa and outdoor pool. Again we found the service by the pool excellent, attendants would regularly wander round with complementary water, cold face towels, fresh fruit etc.

Everything is cheap in Argentina ( to European and American travellers) and even the prices in the hotel bar and restuarant were very reasonable.

If we ever go back to BA we would definately stay at this hotel again, we cannot recommend it highly enough.

This is a lovely hotel in a great part of town. It's easy to walk anywhere in the city, and if you don't want to walk, the staff will find you a taxi in minutes. My husband and I stayed here for 3 nights, including New Year's Eve. We found the concierge services to be incredibly helpful and supportive. The service was incredible - we were picked up at the airport and taken straight to our room. The automatic check-in was convenient and made our travel seem effortless. The room was lovely and the amenities were up to date. The gym and spa were amazing and incredibly modern. The service at the pool was slow, but despite the holiday season and the high occupancy rate, we felt that the service and hotel remained top notch.

We were grounded as a result of the Aerolineas strike in November '05 and had to stay a few extra days in Buenos Aires. The staff took excellent care of me and my husband and extra special care of our one-year old. A beautiful hotel with true five star service.

We just returned (3 January 2006) from a one-week stay at the FS Buenos Aires. This is the fifteenth different Four Seasons property in which we have stayed. I only mention as basis of my comparisons. The hotel itself is in a fabulous location and walking distance of the Recoleta Cemetery, Avenue Alvear for shopping, and the great restaurants “under the bridge” are adjacent to the hotel. Furthermore, it is a short cab ride to the new “hot spots” in town at Puerto Madera and to the city center of Plaza de Mayo.
I recommend using the hotel’s car service to/from the airport as well as to any destinations outside the city. They have a fleet of Mercedes and the cost is nominal. ($25 for pick-up from the city airport).
The rooms in the hotel are comfortable and definitely full of amenities. The twice-daily maid service was definitely some of the better housekeeping service I have encountered.
The lobby is lovely and typical Four Seasons with nothing too over-the-top but modern and classy.
There is a fabulous outdoor pool at the hotel, which is surprising for being in the city. The pool is small, not a resort pool, and the number of chairs are limited. I was distraught by the number of people complaining about the size of pool and quantity of chairs, given this hotel is in the city. You can order from a limited pool menu for poolside service.
There is one restaurant in the hotel that offers a decent range of food at very reasonable prices. Also there is a large bar/lounge area with food service as well.
The staff of the hotel was extraordinarily friendly and during the holiday period even had a mini Kids For All Seasons program.
The concierge service was extraordinarily weak. They were very friendly; however, not very together. Prior to our arrival, I had contacted the concierge to secure dining reservations, car services, and babysitting services throughout our stay. Upon arrival, not one of the reservations was correct. Reservations were scheduled after our checkout, at the wrong times, etc. We had a major issue with a Tango Show that was booked. Our car never showed up so the hotel took us to the show. When we arrived to the show it was full and there was nowhere for us to sit, despite having our “confirmed” reservation card from the hotel. We wasted an evening and a babysitter due to confusion with the concierge staff. On New Year’s Eve, we had scheduled one of the car’s to drive us to our friend’s home and pick-us up. We reserved the car at 9:00 pm and to retrieve us at 3:00 am. Our return driver did not show-up until almost 4:00 am despite numerous calls questioning the whereabouts of our car.
Service is painfully SLOW throughout the hotel. At the pool, they at least tell you upfront (and on each occasion) that it will take at least 30-minutes to get your food even if you order fruit. The bar is the most surprising, as it took at least 15-minutes to get a drink, even if the bar was empty. Restaurant service was also very slow. Four Seasons prides itself on its service, but this property falls extremely short.
I would recommend the hotel. It is not up to other Four Seasons standards of excellence, but it’s definitely one of the leading hotels in town and it is a tremendous value (as are most things in Argentina!).