I just got back from a five day stay at the Four Seasons. Overall, I think this is a fine hotel and would stay there again. But there were a few things that made me consider trying other places.

I booked a club level room which I don't necessarily think is worth the extra money. The club lounge at every other luxury hotel that I have stayed in has several services throughout the day. This hotel had a couple of cereals and a cold cut plate for breakfast and then a small selection of finger foods and desserts in the evening for two hours. While the staff in the lounge was nice (remembering each night what I liked to drink), you had to go to the concierge downstairs to get much accomplished.

The rooms are a great size. The bathrooms have deep tubs, separate showers, toilet and bidet (much what you would expect from a luxury hotel). The sheets were quite comfortable. But the minibar was lacking (in case you get the munchies in the middle of the night there was only two things to eat chocolate and cashews and no diet coke) and there was no in-room movie selection.

The business center only had three computers.

But the staff was amazing and overwhelmingly accomodating. The location was fabulous (mere steps from Recoleta shopping). My complaints were minor on the grand scheme of things.

Note however, that the hotel is undergoing renovations so there is noise. I think they should put this on the website when you book, but it wasn't there when I planned my trip. If the noise would be an issue for you (lasts intermittently until about 5pm from 9am), I would suggest staying somewhere else until they are finished.

Outstanding hotel in a great area. Service, as always at Four Seasons hotels, is superb. Would suggest room on high floor or back to avoid street noise. Also recommend going to Uruguay on the ferry to the hotel in Carmelo was another good experience.

Excellent hotel, rooms, service, breakfast, bar, CONCIERGE (Maria Jose and Yael) ... we want to go back!