My husband and I stayed at this location for seven nights and were pleasantly surprised by our experience, considering what we have read on this website.

The hotel staff is very helpful and do their best to accomodate you in any way that they can (for example, with extra towels, rooms with more light, etc...). They are also quite helpful with the regular "tourist" information, for example restaurants and points of interest that one should explore in the city. The hotel is in a great location and is easily within walking distance of most of the major attractions in BA for anyone well enough to walk. Most sights are a 1/2 hour walk away at most, which in the summer is more than pleasant to do. The rooms are clean and quite spacious. The cleaning crew also generally leave the card/key in the outlet to allow the a/c to run throughout the day so that your room is not so hot when you return from a busy day. Washrooms are clean, water is hot and water pressure is excellent. The only area of improvement for me would be the breakfast provided. However, with all of the delicious and inexpensive food around this was hardly even a minor irritant.

Overall, this was a great experience and I would definitely recommend this hotel and stay here again myself.

I was planning to stay at this hotel for 3 nights, but I decided to leave and stayed just one.
Before I start writing, I have to say that it was my fault to choose such a classical, reinascentist-like hotel when my style is more minimalist and modern. Said so, I comment the following:

PROS:
- location: in the middle of everything (Recoleta, Santa Fe street, shops, etc). Safe area and nice to walk around and shop. Even when it is in a crowded area, the block is quite calm.
- staff is attentive
- my bed was very good: good sommier and mattress. They said this was because my room was a renewed one.

CONS:
- I consider the decoration to be too old fashioned and quite heavy. Though, this is the style of the hotel and I should have been aware of this. However, what I find not so good is that furniture looks old and somewhat worn out. It is not that you find a "kitsch" decoration but impeccable. No. Furniture does not seem either new or original. Expect dark green walls in your room, red covers for the bed, golden picture frames, etc. Besides, the whole building is not new or renewed. Walls are a little worn out, the windows on the rooms are from the 70s at least.
- bathroom was small and old. It was not "classical": it was old. Just white, with an old jacuzzi ( I estimate, 15 years or more), not pleasant for me.

Overall, it is not unpleasant, especially if you like this kind of decoration. I felt like being installed in a not so impeccable museum.

I arrived at the hotel after a long heavy journey and was immediately welcomed by the staff. They were very polite and very helpful indeed. The room was amazing, a little kitsch but in a good way. The Chez lounge was a nice touch along with the in room Spa bath. The cleaning staff were very attentive and I found that they cleaned my room every time I left. Great breakfast in the mornings. The location is very good and you can stroll into town if you want or get one of the very reasonably priced taxis from outside. I was running late at check out and staff allowed me to check out quickly and sorted a taxi out for me to allow me to catch my flight on time. Overall great service and worth every penny.

Our stay was from Nov 19th to Nov 24th. Many people are critical of this hotel but I can't understand why. This is not the Four Seasons and I knew that going in, coupled with the fact the Park Chateau is a boutique hotel which adds to its charm. We found the service to be first rate and the price ($130+tax) to suit our budget. We found the front desk staff to be very helpful and would stay there again.