The Sheraton Libertador Hotel is a 3-4 star hotel located in downtown Buenos Aires, it is located in the Microcentro part of town, on Avenida Cordoba, exactly 1 block away from the Galleria Pacifico (one of B.A's most prestigious upscale malls) - also literally next door to the pedistrianized streets near the galleria.

Transportation options were good near the hotel. Taxis were readily available, and a subte station (San Martin) was about 4 blocks away about 5 minute walk toward the San Martin plaza. As many of the sites were not accessible by Subte, taxis and buses were the only other options, there were plenty of bus stations nearby to the hotel.

The rooms were standard Sheraton fare with well appointed rooms, flat panel TVs, in-room safes, high speed internet access (for a fee), and nice sized bathrooms. There was a refrigerator where you could store water, across the street was a 24 hour farmacity where you could get bottled water and snacks at any time of the day. As argentina runs on a mediterranean schedule, restaurants are open till 2-3 am frequently.

We had some check-in issues with the receptionist in the front, but the manager quickly addressed these issues, some of the staff in the front are not entirely customer service oriented while others were fabulous with one particular helping us book reservations to tango spots, etc.

While in B.A. be sure to check out the vibrant dining scene - there is a nice restaurant (esplendor) which is near the hotel with a great set lunch menu, very good high end modern argentinian cuisine, tons of great parilla places nearby as well, a wonderful authentic italian place was also nearby (though name is slipping).

we would stay again at this hotel if we were coming back.
rates are competitive, check the website frequently as rates will change constantly, we went in may which was fall and weather was great, people were friendly, and with the peso being weaker than the dollar the cost was very reasonable.

I probably should have known better. We stayed at the Four Seasons Buenos Aires our first night and then five nights at the Four Seasons in Carmelo, Uruguay (absolutely FABULOUS). To then move to a substantially cheaper hotel, I expected a decrease in service, room size and presentation, etc.

Upon check-in, we were told that we could not have the adjoining rooms we had reserved. We have three girls, ages 10, 8 and 4, so that was a little discouraging. We were on the same floor. Check-in was a bit of a hassle and the front desk staff was overworked and, as a result, a little snippy. Also, the staff required that we give them all five of our passports (something we had not had to do elsewhere).

We had two king rooms on the club floors (exactly like the pictures on the website). Plenty of closet space but the dressers, etc., were pretty banged up. I know reviewers have mentioned the bathtub/showers. It cracked me up. My little 4-year old had to bend her knees to fit in the "tub".

The pool is of decent size and the roof opens up so we were able to enjoy some beautiful weather. The pool area is pretty grungy, though, just rusty and old. Nothing severe enough to stop three little girls who adore swimming, though. There is no longer a hot tub.

Sounds ok so far, right? Well....We had spent the morning on Florida St and the girls were just wiped out. We had two hours before our tour guide was to pick us up again. When we arrived back in our room, it was absolutely filled with a noxious smell. I mean, it immediately made your eyes tear up. (turns out they were completely varnishing the room next door and it was overpowering. The rooms are just full of wood - an entire wall with closets and then all of the furniture!).

I tried to call the front desk three times and no one ever answered. Finally, a woman did answer and basically told me I was crazy and hung up. Meanwhile, my husband took the whole troop to our other room and all four of them "tried" to take a nap on a king bed. I was finally able to get someone at the front desk to send someone up to unlock the windows so we could get some air in the room. After 20 minutes, no one came. I was feeling really sick being in that room but wanted to get it aired out so that two of my girls and I could sleep in there that evening. Finally, I went downstairs and waited in the 15 minute line that always existed at the front desk. I was so tired and had a such a headache, I started crying when I was explaining it to the girl. She just said "I'm sure they are painting somewhere and it will be done soon." Let me just reiterate that this was not just paint fumes. I'm not a total wimp. It was like paint thinner (and turned out to be wood varnish)! She said she'd send someone up but that I had to be in the room to let them in. I went back up and ended up getting so sick I threw up. My husband - who'd had no idea what was taking so long - was mortified to see me crying and sick; it's just really not at all in my nature. He kidnapped - it felt like it - a housekeeper who could not believe how horrible the room smelled; immediately got someone up there to open a window. Although that didn't really help, it was now time for us to meet our tour guide (so much for that nap).

When we returned at 10 PM, the hotel finally said that they could move us. Although it still smelled, I was so worn out, we just fell into bed and left early the next morning.

If that hadn't happened, I would have been fine with our experience at the hotel and felt as if we had received what we paid for. As it was, it really ruined the day and I had a whopper of a headache the entire day. I'd just be careful when staying here because when things like this happen at this hotel, the staff certainly doesn't try to "fix" it. As a matter of fact, you just have to wait for long periods to be looked at as if you are a pyscho. Throughout the entire experience, not one person told me they were sorry.

Oh, and the club floors include breakfast. My husband asked where the "included breakfast" was. We went as directed and were charged $92. When he informed them that breakfast was included, they said "oh, not on that floor - you need to go to the club floor". They refused to take the charge off. Upon checkout, they had charged us TWICE for the breakfast. The gentlemen behind the desk then gave me attitude when I pointed it out to him. I told him about our experience with the varnish and he took a whopping $10 off our bill for the wireless internet charge we needed to use to tell our tour guide to meet us outside of the hotel so that we could get some air. Unbelievable! Thank God we don't smoke or we probably would have blown up.

Hope you have better luck.

My husband and I are VERY picky, and we were happy with this hotel.

First off, we were treated like royalty upon arrival by all staff. Our room was very nice, tastefully decorated, plasma tv, and the bathroom is gorgeous........I do agree with all the other reviewers who say the shower, although very beautiful, floods the entire bathroom floor because of its design, you end up using many towels to mop up everytime you have a shower.

Location is very good, but like as the previous reviewer mentioned, Florida street is worth a visit but you don't need to be close to it.....its just a very long (dirty) pedestrian street with many souvenir shops and a few cafes and many street vendors and beggars. Cabs are ridiculously cheap in BA, so I would also probably stay closer to Recoleta next time.

Breakfast with the hotel was very nice and we went all four mornings. Buffet style, tons of choices.

TIP: Hail your own cab, and always make sure you negotiate price before you go. On one instance we forgot to, and were badly ripped off.

Upon check out our invoice was incorrect, but quickly fixed with no problems.

Check out La Chacra Restaurant for really amazing authentic Argentinean barbeque.....its a lovely restaurant with lots of choices and you can see the open fire pit and grills. Just leave the hotel and walk down main road to your left. Only a block or two away, worth it!!

Would recommend this hotel.

I stayed here for 3 nights in February with a little concern given the reviews I read.

When I first arrived and saw the room, I thought this was going to be a great stay. Room had been updated, Staff was very nice and helpful, and location near Calle Florida was excellent. After some time, two things really bothered me:

1. The shower looks nice but more of a pain to use. There is no door and b/c the base is so small, water is always splashing out and onto the floor. Additionally b/c of this you cannot stand underneath the shower and have to stand to the side of the water.
2. Noise. We were woken up 3 times in the middle of the night from doors slamming in the next room and in the hallway. If you are a light sleeper like me, this gets very frustrating considering the money you are spending here.

Besides these two factors (which I believe are pretty major), the rest of the hotel is fine. The staff speaks english and is very helpful. The location is nice, but I think is a little overrated. While being near Calle Florida is nice, cabs in Buenos Aires are so cheap by U.S. standards that you don't have to be near a certain location.
Additionally I was not overly impressed with Calle Florida as it mostly seemed like souvenir shops and crowded with the same stores over and over. Its worth the visit, but you do not have to be located near it.

I would actually suggest staying in a hotel near Recolleta as there seems to be more restaurants and nightlife in this area, which you may prefer to be within walking distance.