When you use a hotel it is for 3 reasons: 1. To get away. 2. For an event, wedding etc. or 3. Business Travel. This is hotel is not good for any of the above. There are 3 elevators but only 1 works, there is so much staff in the lobby (security and others? ) but only 2 behind the desk, there is a black ring around the swimming pool, room was missing security latch (1801) and maid came right in on us, all night long the doors to various rooms slam and the interior closet doors are wood and just slam shut like a machine gun, the elevator chimes are SO loud, you hear them in the room, was told by SPG i could use the other Sheraton for their out door pool, gym etc. when i made the reservation but in reality, it would cost $70 U.S. per day, they are doing some sort of work in the rooms but was not informed of this prior - 3 nights later, no sleep (even moved rooms to 1805) as employees use walkie talkies in the hall at full blast and to top it off, contacted Starwood Preferred about all of our problems, they stated the following: I would like to advise you that I have spoken to Mrs. Eleonora Flores Manager On Duty of Sheraton Libertador Hotel. She has been made aware of your comments and she will contact you shortly. We never heard from anyone and this is 3 days later. Needless to say, checking out and going to another hotel.

I just got back from a wonderful family vacation in this fabulous city. My husband, a frequent traveler, loves the Sheraton brand, and this is why we chose to stay at this particular hotel. It turned out that we were able to book 2 adjoining rooms using points, so please keep this in mind when reading my comments.
The hotel is very conveniently located just a block away from Calle Florida, a very lively pedestrian street full of shops, cafes, and street vendors and performers. Taxis were always available except for on New Year's Eve (see below), and across the street there are several banks and a pharmacy. Several cafes where you can have breakfast are located very close by. We did not use public transportation, but noticed that many buses stopped right at the corner. Other reviewers mentioned the other Sheraton hotel in Buenos Aires, but the Libertador is much more conveniently and centrally located.
We were promised 2 adjoining, non-smoking rooms. That is exactly what we got. Upon arrival, 1 room was ready and we were able to freshen up there before stepping out to explore a bit before official check-in time. The check-in process was smooth, easy and friendly. We were also given a late check-out, no problem.
The rooms had refrigerators and flat panel LCD TV's. They had recently been updated and renovated, so the condition was very good, clean, modern and spacious. The bathroom was above average in design and, in particular, the shower head was one of those rainforest type fixtures- very nice! The rooms were located on the 16th floor, which is considered their club floor, although there were none of the club floor amenitiies that are usually offered at other Sheratons. There was little or no street noise even though the windows faced a very busy street, Avenida Cordoba.
The hotel itself has a pool and small gym, but after the first day we really didn't have the time to use them.
One serious problem there was with the elevators. Out of 3, only 2 were working, and I got stuck in 1 of them, so it was only kindof working. The hotel was full and very busy. The Australian and South African athletes participating in the Panamerican Games were staying there during our stay, so there was a lot of action throughout.
Before leaving for the trip, I had tried to contact the concierge by e-mail, but never got a response back. While there, all of our concierge related questions were answered by the front desk staff. I may be wrong, but my impression is that the hotel had no dedicated concierge working, at least not during our stay. We were even given some wrong information concerning reserving a car in advance for New Year's Eve- we were advised that finding a cab would not be a problem, only to find that there were no cabs, cars, drivers, etc. to be found anywhere! By some miracle, we were able to stop a cab going by and the very nice driver even agreed to bring us back, showing up promptly when he said he would. Every driver we had after that told us that it is a well known fact that taxis are scarce on New Year's Eve in Buenos Aires. We were inconvenienced by this misinformation, and if the hotel staff had been better informed, something like this would never have happened.
So, my advice to anyone considering a stay here- you can expect friendly, welcoming staff who are still developing their ability to deal with a very heavy tourist clientele, and a generally comfortable and well kept property that is very conveniently located.

This is somewhat of an unusual Sheraton property. It's an older building that is being renovated into almost a boutique downtown property. It is MUCH smaller than the nearby Sheraton convention center property (indeed, give your taxi driver the Maipu & Cordova cross-streets, or he might take you to the wrong Sheraton!). The front desk staff, while not perfect, speak good English and try to please.

The location is very good for tourists, right off Florida and a few blocks from the subway stations (somewhat more useful now that taxi fares have gone up and a subway ride still costs only 70 centavos). The Argentine economy is improving from the crash of about 6 years ago, and downtown Buenos Aires (Centro) is rebounding. The area is no longer filled with homeless, and petty crime seems to be down. So staying in this area is not a bad choice.

The renovated rooms are very nice, although work is still ongoing at the property. During my stay, work on 1 of the 3 elevators led to occasional long waits.

The Starwood website sometimes offers good deals on this property, so look for specials. If you get breakfast included, the buffet on the 3rd floor is quite pleasant. Of course, there are so much great, reasonably-priced restaurants in Buenos Aires, the last thing you really need is a breakfast buffet. If you're looking for a light meal for breakfast, consider the 10 minute walk to the Cafe Tortoni for a croissant and old world experience.

I was not sure what to expect with a lot of negative reviews, but I pleased and had a great stay. The hotel was very nice and the hotel staff was helpful and most spoke english. We stayed for 8 day and had no problems at all. The room was nice size and very clean and was just
remodeled. The pool was nice and the fitness center and sanua was a plus too. We were on the 18 floor and it was very quiet. The location was great too close could walk to a lot and there were 2 subway stop close. And very safe place too. There was one way in and one way out and the doormen knew who was coming and going. There is a great restaurant close "La Chacra" right on the same street Av.Cordoba, GREAT STEAKS. And if you plan on going to Uruguay Buy your ticket days
ahead because the can sell out. Another great time was spending a day at Cabalgatas riding horses on ther ranch a must do. Check them out at [----]. Ana the owner was a lot of help, they will pick you up and drop you off at the hotel.

I will stay here the next time I come. Also keep alert in La Boca and San Telmo a lot of pickpocketer, my camera was taken right out of my backpack while on my back.