We spent a total of 5 days, on our way to and from Ushuaia and Antarctica.
Room - We stayed on the 5 floor in a Club, very spacious and comfortable room. The bed is great: you sleep ON TOP of a very comfortable duvet. No view.
Breakfast - Excellent buffet. One of the waitress was not friendly, but all the others were.
Location - Good, in a quiet street, but walking distance from many areas. A great typical Argentinian (no tourists, and excellent meat) called Mirasol is 10 minutes away by foot. Really worth going once.
Service - Can be greatly improved.
1) When we arrived, we were asked to wait for 4 hours in the bar because the room was not ready. When you are a Club member, you are entitled to early check in. They didn't even offered us a drink.
2) One of the concierge told us that all the boats were absolutely full to Uruguay for the entire week, and he offered to book a helicopter flight for us for around US$1,000 for a 20 minutes flight!. We said no. The following day, we passed in front of the ferry departure by accident, where we bought a round trip ticket for very cheap and travel in a ferry 50% empty!
3) Another concierge hired us a guide for the 1entire in Uruguay for US$75. At lunch time, the guide told us her job was over, and it would cost us more to hire her for the rest of the day!
But 2 other concierge were perfectly fine. Just be careful and don't give tips too soon!
Taxis - In Buenos Aires, one taxi ripped us of, but all the others were honest. One even charged us less than what was on the meter for a very short ride: we paid him what the meter price + a tip.









