Me and my wife, went last month for the second time to B.Aires.
The hotel is located in a very nice place, a central area, near a beatifull garden, called Plaza San Martin and in the begging of Calle Florida.
The hotel lobby is classical, with wood walls, many cozy chairs and sofas. You can fell the luxury every where. The large staff is very amazing.
The room is a litlle small, but the rugs are new and the furniture made with classic dark wood is very nice. The bed is fantastic, very , very confortable. The bathrom is a litlle old , but there is no mood , the amenitis are ordinary,could be better.
The breakfast is in average, the options of cakes, cheese and breads are limited.
If you want a classic five star hotel, this is a good choice.

Like others, we were a little apprehensive after reading some of the other reviews of this hotel. We booked using points so we went ahead anyway. From the moment we arrived, though, we began a great experience. The staff (bellman, front desk, business center and especially concierge) were extremely courteous and helpful. The concierge staff were particularly good when it came to selecting restaurants or even little cafes -- very well informed and took the time to find out what our tastes were before choosing a place. Our room was very nice (404). A little bay window looked to the side street but still had a clear view of Plaza San Martin's trees and greenery. Housekeeping provided a tidy-up and fresh towel service each evening.

The location was very central, with fast taxi rides to all neighborhoods were we went in the evening. It is also right at the foot of Florida, the pedestrian shopping street. It is an easy walk to the Casa Rosada and Plaza de Mayo and a do-able walk to Recoleta. At night, we were told by everyone to have the hotel or restaurant call a Radio Taxi to avoid problems; we followed this advice and had no issues.

We'd advise to skip the hotel breakfast in favor of Florida Garden (only two blocks away) or any of the smaller places EXCEPT the Il Gran Cafe which was overpriced and unlike everywhere else in BA clearly rushing tourists in and out to generate revenue.

For us, the Plaza was a comfortable and friendly 'home base' for our time in Buenos Aires.

From the moment I walked through the main doors of the hotel, everything about my stay was wonderful! The front desk staff were friendly and efficient. The room was spacious and the beds were soooo comfortable. The breakfast buffet was incredible! All of the staff were friendly and helpful. And the location of the hotel is ideal. I highly recommend this hotel.

We have been staying at this hotel for 25 years and have seen all of its ups and downs, we even lived here for two months a few years ago. We stayed seven nights (8/19 to 8/26) and had a very good experience. We had what they call a Park View Room (706) and it was a nice size room with a very confortable king sized bed and a bathroom that is just ok because it is a bit old but charming. The bathtub needs to be refinished. The staff were wonderful and check in and check out were fast and efficient, although I know from experience that it is not always the case. The breakfast buffet is good but expensive compared with eating out of the hotel. The location can't be beat, close to everything.