The hotel is a lovely looking old building in a great location but the incredibly rude and incompentent staff made this one of the worst stays in ages. I was staying on business on a really expensive tariff ($450/night). For that I was given a 2nd floor room overlooking a concrete service block. Upon complaining - I was told that was all they had (this without the receptionist even typing into her screen to see if perhaps another room had opened up). I tried to change money (I first tried the ATM across the street but it was unfortunately down) - of course they don't change money, fair enough - so I asked where an ATM / money changer was, and was told "I don't know". I asked for a map and was handed one over - but the receptionist couldn't be bothered to show me where we were on the map.
I booked a haircut at the salon in the hotel - the 'stylist' didn't bother to show up (and I'd made sure I was in the hotel at the time giving up the opportunity to do something else).
So - for the money I got a small 'pokey' dark room and bad service. I most certainly won't stay at this hotel again - especially not for a business trip. Perhaps if you get a 'leisure price' (<$100/night) on the internet it might be worth staying here for the location - but I would simply "avoid avoid avoid". There are several other options that are better.
The proof is in the seeing so I'm attaching a picture to show the wonderful view from my room!
(The bright side is that Buenos Aires is a lovely city and the rest of the city was wonderful including some superb meals with wonderful service)
