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“Location great! Service needs attention” 4 of 5 stars
Review of Aspen Square

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Aspen Square
3.5 of 5 Hotel   |   Thames 2313, Buenos Aires C1425FIG, Argentina (Palermo)   |  
Hotel amenities
Ranked #55 of 436 Hotels in Buenos Aires
Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Location great! Service needs attention”
4 of 5 stars Reviewed November 13, 2011

Aspen Square is brand new. The location is great, rooms great as well. Service needs attention, I hope that's because they just opened. House keeping knocked on the door on the most inconvenient times. We had a room with jacuzzi, the terrace was not cleaned during our stay (lots of smog in the city!). The kitchenette is not equiped, no cups, plates etc. So don't stay here because of the kitchenette! The roof pool is great! Wifi is poor as well. When they improve the service it is TOP!

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RmanagerAspenHotels, Revenue Manager at Aspen Square, responded to this review, December 28, 2011
Dear Guest,
Aspen Square is extremely thankful for your evaluation.
Your comments about your stay and your suggestions will be taken in account by our Management Team.
We very much appreciate them since we are on an opening path and working daily to improve our service based on Guest Satisfaction, which commits us to work hard to achieve an outstanding level of service every day.
Aspen Square offers the Kitchenette equipment to all its guests and I regret not having the immediate opportunity of resolving your inconvenience as such amenities are available through our One Call program. Terrace cleanliness due to the abundant tree foliage has been reinforced.
Thank you very much once more for taking the time of writing down your review and for giving us the opportunity of reviewing our service. We look forward to welcome you among our distinguished guests in a near future,
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Aspen Square

Address: Thames 2313, Buenos Aires C1425FIG, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Buenos Aires
#61 Romantic Hotel in Buenos Aires
#62 Business Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Aspen Square 3.5*
Number of rooms: 83
Official Description (provided by the hotel):
Inspired on a modern minimalist architecture, and located in the heart of the exquisite Palermo Soho district, where art, fashion, and cuisine fuse in original avant-garde options; the new choice of Aspen Hotels surprises its guests with 83 spacious rooms and suites, and a 100% guaranteed satisfactory experience. ... more   less 
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Also Known As:
Aspen Square Hotel Buenos Aires

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