One of the best and most unique hotels we had the pleasure of staying at for a week.
The check in was easy, the room was ready and the airport transfer arranged by the hotel was one of the best, he even waited for us with chocolates, water and that days newspaper..WOW!
The hotel is beautiful, small, quaint, but has many unique features. The rooms was very large, extremely clean and quiet. The amazing wood tub was definitely the highlight of the room. There is also a sparkling wine dispenser in the room, with good quality sparking wine (they had to turn it on since it was not working, but the request was taken care of very fast). The balcony faced the so called courtyard of the hotel, overlooking other apartment buildings in BA covered in lush vegetation, so while there was no amazing view, it was quiet and quaint. WIFI worked great, we received water and a local newspaper in english every day, and sometimes chocolates.
The breakfast is pretty good, not the best we ever had, but had a good selection of meats, cheeses, pastries and fruits as well as eggs made any way you like.
We ate at the hote'ls restaurant two nights, and it was delicious. Our compliments to the chef(s) for both the delicious food and the great presentation.
The spa, which includes the pool/jacuzzi and the steam room is great. The water in the pool is not too hot, nor too cold, it is the perfect temperature, the facility is clean, and quiet, and it has cardio machines and yoga equipment to use free.
The service is extremely good, with all the staff being very friendly, always smiling and doing the very best to accommodate any requests you may have.
The area is very safe, close to many attractions, to a great weekend artisans market and the taxis are so inexpensive in BA, that I have to say I would only stay in Recoleta. After visiting the whole city, I must agree, Palermo has more unique shops, more amazing eateries and more life, but if you want to stay in a central more quiet part of town Recoleta is the best area.
Now, a few things which can be improved by the hotel, which as you can see did not take away from my 5 star rating, but which can bother some people, especially if they don't do their research and know these things BEFORE getting there.
1) The late checkout policy was NOT very clear at all, and while they said at checkin that normal checkout is at 12:00, that it possible to check out at 2:00PM at no charge, with even later checkout available for a fee if available. We said we would like the 2:00 PM checkout and it was noted in file when we arrived. Now on the day we left, we happened to be in the lobby around 12:30 PM and we were told that we were past out checkout of 12:00, and that nobody confirmed with us that we can checkout at 2:00PM, and that it was not available that day....so we had to hurry, finish packing fast and leave....
2) There is absolutely no clothing iron or ironing board in the entire hotel! And I mean, not just in our room, but even if you call reception to get one sent, they do NOT have one, and it takes roughly 24 hours to get your clothes send to be cleaned and iron, and it is EXPENSIVE! So be aware of that, iron your clothes before you leave on vacation and place then nicely in your suite case and you should be fine
3) The spa - the pool jets as well as the steam room were off most days (since there was nobody using the facility when we got there), and there is no option unlike most other places to turn on the jets and the steam room yourself, so you have to use the telephone provided to call reception to send someone to turn them on. they are very fast, so no worries there, but it is a little bit of a hassle. Also, the steam room has a little bit of an odor I did not like, they should invest in a eucalyptus oil addition to it, so that it smells good inside instead of stale.
Just remember these are minor things, and should not detract you from staying at the MIO! It is a great hotel, and when we return to BA we will stay here again
All rooms are amazing
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.