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“Helpful front desk” 4 of 5 stars
Review of Intersur Recoleta

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Intersur Recoleta
4.0 of 5 Hotel   |   Callao Avenue 1764 | Entre Guido y Quintana, Buenos Aires C1024AAQ, Argentina (Recoleta)   |  
Hotel amenities
Ranked #138 of 441 Hotels in Buenos Aires
Certificate of Excellence 2014
Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Helpful front desk”
4 of 5 stars Reviewed September 3, 2013

I was at the front desk a couple times each day asking questions, and they were very good about telling me what to say to the taxis about where to go. However, I wish they had reminded me of the free breakfast the first day I was there, because I forgot and went outside to eat..darn!
Bed was ok, not the greatest at the springs were old but ok. The bathroom was always cleaned well. The maid on my floor was a doll and always said hello to me despite my horrible Spanish.
They have a free spa and some exercise equipment you can use which I planned to, but I was always too tired at the end of the day to go there. But it is there if you have the time and inclination--altho the saunas were broken for 3 of the 5 days I was there.
They gave this hotel 4-1/2 stars, but there are scuffs on the wall. The stricter way of grading in America was surprising and I talked about this with a friend from Brazil who had lived in America. But I can life with scuffs if the service is good.
The hotel was quiet--which was my main concern when I checked in.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review, September 10, 2013
Dear Guest,

We appreciate your words and experiences. Our gold is to provide you a pleasant stay.
I'll be sharing your thoughtful comments with our team.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Buzios, RJ
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 5, 2013

Beautiful hotel with nice rooms and perfect situation in mid town.
Should normally have a very high rating. During our stay however there was a power outage one of the evenings. The corridors an lobby had light, but the rooms were completely dark.
The information was lousy and they didn't had any backup like flashlight or candles.
It was just when we prepared us for going out to a tango show. It was dangerous to move around in the room and try to take a shower. The outage lasted for several hours.
The staff need a training course in how to handle a crisis.
Except for the power outage incident, we loved Buenos Aires. Beautiful city, excelent food (we recommend Fervor two blocks from the hotel) and very friendly people.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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IntersurRecoleta, Director Comercial at Intersur Recoleta, responded to this review, August 29, 2013
Dear Guest,

Thank you for your words. Your valuable feedback allows us to work harder on improving our service.
I will be sharing your comments with our team.

We hope to receive you again soon,

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alabama
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 25, 2013

Lovely lobby, efficient check in, great location. Room was a junior suite that had a king (2 twins together) bed and a separate sitting room with a twin bed for the third member of our family. The walls between the hotel rooms are paper thin, but the people next door were not too noisy. Breakfast buffet was fine, scrambled eggs, cooked ham, Swiss cheese, breads, the usual pastries, fruit juices and fresh fruit. The same thing was offered each morning. Coffee and tea were excellent but we were not allowed to take it the room and there was no coffee maker in the rooms. The rooms were clean, bedding was good quality, but we could have used more pillows. Absolutely the best shower I have seen in a long time. Incredible water pressure. The room had a few bumps and scrapes on the walls that should have been taken care of. There is a market around the corner for snacks and bottled water and it is only a couple of blocks to the cemetery area where there a many restaurants.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kippaxs
Top Contributor
120 reviews 120 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 24, 2013

This hotel is a rare find: one that lives up to its own description. It is very much a 4 star hotel. the rooms are quiet, comfortable and roomy and equipped with an amazing array of powerpoints to charge up all your various devices. The staff is very helpful and also very unobtrusive. It is perfectly located in an elegant district and the Italian Restaurant is first-class. Strongly recommended.

Room Tip: We had one facing an inner courtyard: no view but nice and quiet.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 23, 2013

I was very pleased with the room, the professional English speaking staff and the phenomenal location of this hotel. Right near my favorite restaurant, Fervor, the Recoleta Cemetery and the sights of the city. A great value and I would definitely return.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 7, 2013

The hotel is located in one of the best areas of Buenos Aires. It's walking distance from gat sightseeing, shopping and restaurants. The hotel itself is very nice, and the breakfast included in the price is excellent.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Top Contributor
70 reviews 70 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 21, 2013

A friend who spends a lot of time in Argentina recommended the Intersur Recoleta. It’s interesting because when I did a search on tripadvisor for hotels in the Recoleta neighborhood this hotel didn’t show up. Had it not been for our friend, we never would have found this gem. Boy, are we glad we did!

Our initial contact was through emails which were answered promptly. When we arrived at the hotel late at night after a long day of travel from the U.S., we were warmly greeted by Sebastian who works behind the front desk. He said our room had been upgraded to a junior suite!

Upon entering the room, a well-appointed bathroom was straight ahead. To the left was a sitting room with two comfy chairs, a sizeable desk with desk chair, and a flat screen TV. To the right was the bedroom with a king-size bed (unexpected), very fine bed linens and another flat-screen TV. (I don’t think we turned on either TV!) We were very comfortable in this room and hated to leave.

The breakfast, which was included, was ample – sweets, breads, delicious medialunas (small Argentinian croissants), cheese, meats, crepes, eggs, cereal, fruit, juice. Also, the hotel has an Italian restaurant, Marcelo, which looked and smelled delicious but we never got to try it.

The neighborhood is upscale and a few blocks away is the Recoleta Cemetary and the Sunday art fair – both great things to do in Buenos Aires.

We’d highly recommend the Intersur Recoleta for comfort, location and price.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Intersur Recoleta

Address: Callao Avenue 1764 | Entre Guido y Quintana, Buenos Aires C1024AAQ, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Recoleta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in Buenos Aires
#51 Business Hotel in Buenos Aires
#72 Luxury Hotel in Buenos Aires
#73 Family Hotel in Buenos Aires
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Intersur Recoleta 4*
Number of rooms: 100
Official Description (provided by the hotel):
Combining classic architecture with luxurious interiors, Intersur offers a spa and gym facilities in the exclusive Recoleta neighbourhood. Wi-Fi is free. Intersur Recoleta has elegant rooms with cream-coloured carpeted floors, upholstered chairs and flat-screen cable TV. All rooms are equipped with air-conditioning, work desks and bathrooms with baths. Some rooms feature city views and hydro massage tubs. Intersur is only 7 blocks from the Museum of Fine Arts and 4 blocks from the famous Recoleta Cemetery. The trendy restaurant district, Puerto Madero, is a 10-minute drive. The tour desk can assist with tips and tango show tickets. A buffet breakfast with pastries and croissants is served daily at Recoleto Bar, featuring plenty of light and glass panelled ceilings. Open to guests and general public, Marcelo Restaurant offers Italian cuisine dishes and an exclusive wine menu. There is a 24-hour front desk. Jorge Newbery Airport is 4 km away ... more   less 
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Also Known As:
Intersur Recoleta Hotel Buenos Aires

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