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“Good service, poor breakfast” 3 of 5 stars
Review of Polo Suites

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Polo Suites
4.0 of 5 Hotel   |   Juan Francisco Segui 4708 | Palermo, Buenos Aires 1425, Argentina (Palermo)   |  
Hotel amenities
Ranked #207 of 441 Hotels in Buenos Aires
Chengdu, China
Top Contributor
175 reviews 175 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
54 helpful votes 54 helpful votes
“Good service, poor breakfast”
3 of 5 stars Reviewed March 17, 2013

This hotel has nothing to do wth polo, except that it is located a 15 minutes walk from Argentina Polo Association (which the employees know little about), on the other side of the railroad tracks. The room we got was OK, clean, but the TV only had one channel (maybe an error for the day, Don't know), the bathroom was small and it had no view, which we asked for. If you sleep lightly there is a train going by every 30 minutes.

The location is good if you want to visit old Palermo, the botanical gardens, the zoo or the horse races. The brekfast is served in a facility next door, with less good service, no warm breakfast, which is expected for hotels in this price class.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    30
    19
    7
    5
    4
See reviews for
18
19
5
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

Stayed in a two bedroom apartment here. Nice facilities, balcony, very clean. The reception staff were very nice and helpful, and though the night staff had trouble with English we did ok. Good spot in Palermo Hollywood... Cafes and restaurants are not too far, and it was easy to walk around. Near to the zoo, and to places like Recoleta etc. reasonable rates too. Would come back again.

Stayed February 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaison-la-Romaine, France
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 19, 2013

We stayed one night in this large appartment with a king-size very confortable bed and a well-equipped kitchen with all the ingredents to make a nice cup of coffee or tea. The polo suites is located in a dead-end street with no car traffic in a affluent neighbourhood.
The reception people are very friendly and helpful. There is a small swimming pool on the terrace.
The only negative comment is a suburban rail witn a train every 20 minutes at the end of the street which can bother sensitive ears or insomiac clients.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodSuites, Gerente at Polo Suites, responded to this review, January 23, 2013
Dear guest,
Thank you for taking some time to write down about our hotel. We feel very pleased when reading your comment.
We hope to see you here again soon.

Best regards,
Polo Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ste-julie
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2013 via mobile

The room was huge including a sofa and a big chair , a lot of counter space In the kitchen with toaster and microwave.
The bathroom was a decent size and very clean. A lot of closet space.
Good to know: the prices of the bar products in the room are very affordable.
Swimming pool is very small, but at least the hotel has one !

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodSuites, Gerente at Polo Suites, responded to this review, January 23, 2013
Dear guest,
Thank you for taking some time to write down about our hotel. We feel very pleased when reading your comment.
We hope to see you here again soon.

Best regards,
Polo Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

Location: Excellent, in Palermo, close to everything, very residential and safe.
Price: Good, we paid 90 US for 3 people
Room: Good, 2 double beds, 1 sofa, a kitchen, a balcony, big, clean and nice. 4 star standard.
Additional comments: No lobby, a great swimming pool on the roof, service is good, wifi is included.
Overall: we had a great time, chilled by the pool all day, had lunch/dinner around, we were not too far from the big attractions, really a good pick for $30 US per person.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodSuites, Gerente at Polo Suites, responded to this review, January 23, 2013
Dear guest,
Thank you for taking some time to write down about our hotel. We feel very pleased when reading your comment.
We hope to see you here again soon.

Best regards,
Polo Suites Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2012

The hotel is at one of the best locations in Buenos Aires, very close to the beautiful 'Bosques de Palermo' and to some good restaurants. The rooms are very comfortable, bright and well decorated. The bathrooms are good, but the small shower stall made it very wet after each and every shower (and my shower, particularly, had a poor water pression). Despite these little details, I definetely recommend this hotel.

Room Tip: The double rooms are very comfortable. The quadruple, however, count with only 1 shower per room.
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodSuites, Gerente at Polo Suites, responded to this review, December 3, 2012
Google Translation
Estimado Huésped:
Muchas gracias por haberse tomado el tiempo en hacer una crítica acerca de nuestras instalaciones. Esperamos tener la oportunidad de volver a recibirlo pronto!

Saludos cordiales,
El equipo de Hollywood Suites & Lofts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 21, 2012

Located in one of the best neighborhoods in Buenos Aires, the apartments are clean and comfortable. The personnel at the front desk and maids are superb, far beyond Argentinean standards. Internet was quite acceptable too.

Some cons: Each room should have a chair suitable for working with a computer and each room should have wireless phones instead of these antiques attached to the wall. Also it does not make any sense to purchase a " breakfast voucher" at the hotel. There are several coffee places around ( in my opinion, the best in on Segui street, two blocks from the hotel, almost in front of the YPF) that will provide a typical Argentinean breakfast ( coffee, tosts, croissants, juices, etc)

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodSuites, Gerente at Polo Suites, responded to this review, December 3, 2012
Google Translation
Estimado Huésped:
Muchas gracias por haberse tomado el tiempo en hacer un comentario acerca de nuestras instalaciones. Esperamos tener la oportunidad de volver a recibirlo pronto!

Saluda cordialmente
Hollywood Suites & Lofts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Polo Suites

Address: Juan Francisco Segui 4708 | Palermo, Buenos Aires 1425, Argentina
Location: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Hotel Style:
Ranked #207 of 441 Hotels in Buenos Aires
Hotel Class:4 star — Polo Suites 4*
Number of rooms: 31
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