My partner and I stayed 8 nights at the Hotel during our trip.
The breakfast every morning was wonderful, and it stayed open till 11 on week days and 11:30 on weekends, which is great, considering dinner isn't served in BA until 8/9 at the earliest.
The front desk workers were all knowledgeable, helpful, friendly, and spoke various languages. They assisted us in making calls in spanish for reservations, taxis, etc, and gave great recommendations. They also let us check in early and held our bags all day for us.
The location felt safe, even at night. It is conveniently located next to the subway, which is an efficient way to travel, and was central to all neighborhoods. Even at night, we were not hassled or felt unsafe walking around the area.
The only problem we had was with the shower/tub. The shower head, water pressure, and temperature were all wonderful. Instead of a curtain or sliding door, it is only a half glass door that is too short to prevent water from leaking onto the floor. A minor inconvenience, as maid service came every day with fresh, dry towels. Another issue is that the tub does not have a stopper. After a long day of walking, I just wanted to soak my feet or take a bath, and while I ended up rigging an almost-functioning stopper with an upside down glass and giant towel, the bathtub was unable to stay full without a struggle.
All in all, a great trip. I would recommend for the location, breakfast, and service. If you really need a bath, find a place with a hot tub or different hotel.