Palma Beach Resort and Spa is quite frankly the worst hotel we have had the misfortune to experience in a number of years. My husband booked this shoddy excuse for a hotel as a short weekend break (without checking the reviews). From the moment you drive through the gates the place screams 'tired!' Following a very strange check-in routine we were told to 'relax in the cafe' until our room was ready. The cafe can only be described as a glorified 'greasy spoon' with shisha. We made or way out on to the decking which might have been quite pleasant if we could have ignored the stained cushions, the slightly 'filmy' table tops and the time it took to acquire a menu from a woman who looked like she'd lost the will to live.
The menu was the usual cardiac-arrest fayre and after being served water in suspect looking glasses and ordering the cheapest lunch we've ever had in the UAE.(.I ordered a 'salad' with hummus and was presented with a bowl of hummus and bread wrapped in a plastic bag). The waitress seemed completely impervious and after inspecting the pool area and the other 'facilities' we felt we had experienced enough uncleanliness and filth for one weekend.
My husband went to check-out fully aware that we would lose our money and whilst he was doing this there were two other guests trying to sell their rooms. We felt terribly sorry for the receptionist as we can't imagine this was the first time she'd had to deal with disgruntled guests. Although we lost AED1200, one couldn't have paid us to stay there.
Avoid at all costs.
- Official Description (provided by the hotel):
- A place with the Ancient Egyptian concept blend with the modern and luxurious facilities to give you the unique experience. A perfect destination for relaxation, business, corporate functions, weddings, parties and leisure. ... more less
- Reservation Options:
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- Also Known As:
- Palma Beach Resort And Spa
- Palma Beach Hotel Umm Al Quwain