We stayed at the Mavruka in September 2008 and had a great time. The hotel is spotless and the room was one of best we’ve ever had in terms of comfort / storage / bathroom facilities. Fridge and free air con included. The pool is very good for a hotel of this size and sunbeds were not a problem. Very convenient location as well as the main strip in Olu Deniz is just 2 minutes walk away and the beach not much further. Check out their website www.mavrukahotel.net
The only negatives were (i) The quality of food in the evenings - some friends stayed half board at the Mavruka but soon opted for the quality and variation of the food in local restaurants instead. Our favourite by far was the “Toscana” Italian / Mexican on the main street towards the beach on the left. Had to queue at the bar at peak times but well worth the wait ! (ii) The noise – we always take earplugs anyway but the cleaners do start early here !
Top tips : There are signs at every hotel not to bring in food / drink from outside but just use a rucsack / beach bag – avoid any giveaway clanking and no problem ! Cheapest supermarket is “Azda” down the stairs next to Sky Sports. Don’t miss the paragliding – nowhere near as scary as you may think and a great way to see the area from above.

We stayed here for 2 weeks in May/June 2008. We have been visiting the resort for around 12 years but decided to give this fairly new hotel a try out. Very good generally, but sometimes they lacked basic food materials, such as yoghurt at breakfast, oranges for juice, lemons for drinks. Very clean round pool area and spacious room and bathroom though.

Our main complaint was that on the last night when we went to settle the bill, we had a few confrontational issues. We had been encouraged all holiday to sign for drinks & food and pay on departure. When I asked for the final bill, he wouldn't give me a printed copy, and wrote it on a scrap of paper instead and told there was a 5% credit card surchage to pay as extra. I objected to this, but he insisted it was management policy. I asked to speak to the manager but was told he could not speak English - not very helpful!

Eventually I got a printed receipt and found an overcharge of about £25, which I pointed out and asked for a refund. The receptionist told me he couldn't give me either cash or a refund on my card and that I would have to have drinks at the bar to cover the amount - no good as we were leaving in an hour! Eventually, after some time arguing, he relented and reached into a drawer and gave me the money back - in Turkish lira - again no good as we were due to leave the country shortly!

On my return I emailed Thomas Cook who we booked through to advise them of this. It unfortunately has taken them over 2 months to reply to me - hence my delay in posting this review - poor customer service there from the 2nd largest UK tour operator. They were unhelpful on the whole and suggested the Mavruka offered good value for money. How can it be good value if they are charging customers a percentage to pay their bill by credit card?

We have stayed at other hotels in the resort - Asena Beach, Karbel and Karbel Sun - and none of those charge you extra.

If you book this hotel, please check your bill carefully and try to pay by cash beacuse of the hidden charges is my warning!

We stayed at the Hotel Mavruka in September 2008 for one week. The Hotel is in a great location near to the restaurants , shops and beach. The hotel its self is clean and the staff are friendly. The facilities are good , air conditioning in the room makes a refreshing difference in the Turkish heat.
We only ate breakfast in the hotel which was fairly basic, the one day we tried lunch was a mistake however. The burger and chips was possibly the worst meal we had all holiday. No word of a lie the chips consisted of 4-5 chips and the burger appeared to have been microwaved.
We tried a number of restaurants in the resort with Bella and Gusto being the best. The worst by far was the Cherry Chow , rubbish pizzas and just poor quality.
A word of advise on trips the boat trips that leave from the beach are good value at about a tenner but be prepared for a full day of beachs that are all the same. Gets a bit boring , butterfly island is a hippy enclave nothing wrong with that but there is very little to see unless you wish to pay for a walk round.
We went on the mud bath trip as our last day which inluded a hotel room. If you are tempted don't do it firstly on your last day you want to enjoy the sunshine well the coach trip takes about 2 hours before you see the light of day then they drag you round a carpet factory. Unless you own country mansion or you have a couple of grand to waste on a rug that took about three years to make then it is a waste of time. Then after what seems like an age you end up at the mud baths. Yes stinks, bit of mud and a wash so what, next is lunch again poor. You then sit for another hour on a boat and go to turtle beach , bit of sand sea and no turtles. They possibley appear once a week per year so don't expect to see any.
Then you end up back at you hotel after about an hours sun. Rubbish hotel with air con costing extra. We ended up eating out as the food looked average.
Great resort , good hotel but the trips all appeared to be poor with many of the excusions ending up in a rug factory.

We have just returned from a week half board in the Mavruka Hotel .The location is perfect near the beach and shops and restaurants though some rooms are noisy choose a pool view this is quieter though balconies are not private at all but you make lots of friends. It is the cleanest hotel we have stayed in spacious room with plenty storage,efficient air conditioning and a modern bathroom with a shower. Plenty loungers around the pool and parasols which are essential it was 35-45C all week. Breakfast was good eggs, fresh bread to toast, jams,meats, yoghurt, cheese and cereal even the tea and coffe was drinkable the only problem were the wasps all over everything the staff just ignored them. Our only complaint was about evening meal they should not be offering this service food was awful. Firstly hot food was cold and cold food was warm we were scared of getting food poisoning. Secondly nothing was labelled and the chef ( I use this term loosely) spoke little English impossible to tell meat from vegetarian dishes and the soup no matter what was vegetable even when it was chicken!! We also felt the amount we ate was being watched by a scary looking man in charge. Lastly Sunday BBQ we were asked if we wanted to pay extra for BBq and 1/2 bottle of wine and belly dancing we refused. On the evening we had the same food but were sat on our own feeling very uncomfortable out of view and the belly dancer was just one woman I am so glad we didn't pay the extra we would have been ripped off.
There are excellent restaurants in resort and Azda is a cheap supermarket, Ali G at the Small house restaurant does a lovely Kebab round the corner this is a much better option.
You have to conceal food and drink bought outside into the hotel but just be discreet it was not a problem.