We stayed at the Blue Lagoon Hotel from the 24th June, 2011 for two weeks. We read before arriving that the hotel had been refurbished and relaunched itself as a 'DELUXE'
We were taken to our room 104 which was in the basement part of the hotel. The room was shabby, and dull and in desperate need of refurbishment. The top cover on the bed looked like it had been used on numerous picnic before ending up on our bed. Under the set out draws either side of the bed was masses of dust and rubbish. We went to reception to ask if we could be moved. There was a young girl on reception and the receptionist, we asked could we be moved. the head receptionistI smirked, said something to the young girl and walked off. I could not believe how rude she was, I went over to her and asked again, would it be possible to move rooms, she told us that it was not on that day, but come back in the morning after 9.30 and she would have a look, she then just walked off again. I asked the young girl to get the housekeeper to come and clean away the dust and rubbish from under the draws. This happened immediately. The next day we decided that we had unpacked and could not be bothered with the hassle of moving. Loads of guests were moving rooms during the course of our holiday.
My next encounter with the rude receptionist was four days before we were due to leave I noticed that our bed linen was damp. I went to reception and informed her. Her reply was 'why', my reply to her was I don't know you tell me. She then said something in turksih to the young reception and laughted and told me to leave the patio door open and she would get the housekeeper to change our linen. The only problem with this was that we were on street level and anyone could just walk into our room. We did however leave the window wide open and this seems to solve the problem.
I can honestly say that I have never met anyone as rude as this lady. Lots of guests in the hotel were moaning about her attitude towards them.
The public areas and the pool area were very nice, but you had to get up quite early to get a sunbed. We got fed up of this and went to the beach most days.
The hotel has some deluxe bedrooms, but do not make the mistake of assuming that all the hotel is deluxe, majority of the bedrooms are basic.
I would not stay at this hotel again, been Olu Deiniz quite a few times, the resort is fanastic and have stayed at far better value for money hotels. The Blue Lagoon is not 'Deluxe' .
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- Also Known As:
- Blue Lagoon Oludeniz
- Blue Lagoon Hotel Oludeniz