was put into a room that hadn't been used in years overlooking an old concrete play ground. room smelled of mould and damp. so much dust covered the coat hangers we couldn't use them!!! took three days to be moved out into better room. everyone who arrives seem to be put into A block and are then moved. some real gems cleaners and bar staff fab. food not amazing and breakfast left out over the two hour duration in hot temps. would not return even if you paid me!!

have just returned from a fortnight in hisaronu, staying at the hotel telmessos/marcan. never again! i have been to hisaronu for the last three years, and loved it, this is the first time i have booked with airtours to stay at the hotel telmessos. after a much less than comfortable flight, we arrived at the telmessos to find that there was no way that myself, my partner and 12 years old daughter could possibly have all fitted into the allocated room. we asked for a more suitably sized room and we were directed to the sister hotel the marcan! the rooms are all very basic, no air con unless you paid £25.00 per week extra, and mould in the shower - a '3 star hotel'! more like a '1 star'! we booked half-board and ended up paying to eat out most evenings due to the lack of choice and sub-standard quality of the meals. (i have been coming to turkey for the last 18 years, and have never encountered anything as bad as this). if i was on an 18-30 holiday then maybe it would have been ideal, loud music, basic accommodation and very limited menu. unfortunately for myself and my family we dont fit into that category and had a very disappointing time on our annual holiday, and couldn't wait for our return.

The hotel is clean and tidy and has a good size swimming pool. The location is great as its just off the main street so you dont get all the noise from the bars etc. The hill is a little steep so be prepared. The staff are very freindly but do hassle you for the Turkish nights etc.

The Air Conditioning however is a complete RIP off - do not purchase this. We had it on all day and night and it made very little difference apart from the noise it makes.

The drinks are also a little expensive so venture out - its much cheaper!!!!

The Marcan Hotel is in dire need of a facelift. However the rooms are
a reasonable size and very clean. The cleaners were two lovely ladies
who were really friendly and happy. Unlike the waiting staff who insisted on calling everyone darling and trying to engage you in converstaion with the pretext of signing you up for the hotel special
nights. The pool size was excellent with plenty of sun loungers
(could have done with a steam clean but you put a towel on them) The views were spectacular. It has a good location as long as you don't mind walking up a bit of a hill. The air conditioning was extra 25.00
a week and was rubbish and could not be left on as the key was welded
to the electric card. The breakfast was better than average for Turkish hotels and you could get a fresh omlette at no extra cost.
There are excellent reataurants at the bottom of the hill in the Lyceum complex-mama Mia Italian and traditional Turkish ottaman Restaurant. fab food in both. Cheap cocktails and cheap beer available at Lyceum Bar and at the Santana bar. In the hotel all the prices at least a third dearer than just down the road. Hisaronou is not as Tacky as I was led to believe and I would have no hesitaition in going back or taking children there. We did go on a boat trip with
Easy Riders but would not recommend as we were deafened by the extremly loud music with explicit lyrics and the prices on board were
double those we were quoted by the sales woman. We were jammed on to the point six people had to sit on four person tables when they served lunch. Do use Freddie the hotel photographer he takes lovely photos and they are reasonable- you only buy if you like them.