We have stayed on this hotel from 1 to 13 August 2010. We have book this hotel on Alpha rooms, in internet. We were 4, two adults and two teenagers age 14 and 13. We had booked the family duplex room land view
The following is a description of the positive and negative points for each area and service on the hotel according to our own opinion.
As a conclusion we would say we have loved the hotel and we recommend it for couples with children and teenagers.
1 –Room, which has two complete bathrooms, is big and have everything necessary. There is a sitting area on the first floor. Bed are comfortable and there is a pillow menu for all taste There is a little balcony which is not used as it is too hot but where we can place our clothes to dry.
2 - Rooms have two separated air condition which work very well
1 –The housekeeping does not work very well . There has been days where even the basket with rubbish was not clean. Our room has never been clean before 14:30 and in one day, at 18:00 the room has not yet been clean. The maid does not clean the dust not clean properly the bathroom
2 – There is no air condition on the corridors of the rooms nor on the elevator which is panoramic. These areas are very , very hot.
1 – There are several swimming pools all very clean and the water is warm. The pool for children in separated as it is the pool with the water slides
2 – There are a huge amount of beds and you always find a space
1 –The music sound at the swimming pool is too loud
Beach and Pier:
1 – It is a private beach which is always guarded. So you can leave your belongs when going to walk, make water sports or going to lunch, without any problem.
2- The beach is clean daily and had a lot of sun beads and so it is always easy to find one without need to reserve it in advance.
3 – The sea has very warm water. There are some waves but not very high, so it is safe to swim.
4 – There is a pier which has also sun beds and in spite a part of it is to be used by people who pay 50 Euros per day, the majority of the space is free. In the pier there are showers and a bar.
5 – There is always wind , very refreshing and also useful to do water sports
1 – The sand is black and has little rocks specially where the waves touch the land. That can heart a little bit the feet but nothing specially. It is more difficult than usual to play in the sand as the sand is very thin
2- The water on the sea is not very clean . I believe this could be related with all the water sports that use gas that exists on this and all other hotels
3 – There is music at the pier, not so loud as on the swimming pool but still bothering. As there is only a CD, you will hear all day the same Turkish music, which you will hate after two days
4 – Life guard do not do there job. They are always at the pier bar drinking and talking
1 – We thought food at main restaurant very good, with a lot of salads, different dishes (both meat and fish) and delicious cakes and fruit. There is a corner with Italian food and another with Chinese food which is cook in front of you. This restaurant has been warded with the titles of the best 2010 Turkish restaurant. The presentation of the food and fruit is made with a lot of care
2 – A la carte restaurants were excellent . We went to the Italian, Fish, Mediterranean and Turkish. The service was quick and the quality excellent. Again the waiters made an excellent job, being very polite ,friendly and always trying to help. It is very easy to make the reservation, as there are two places at level -1, where we can see the menu and book for the same day
3- The service on all restaurants was very good. There are a lot of waiters always cleaning tables and offering drinks
4 – The main restaurant in spite is big, is divided on several rooms with very beautiful doors , which have at maximum 12 tables. So it looks always cozy
1 – The time table of the main restaurant, is from 12:30 to 14.30 and from 19:30 to 21:30. And when the time to close arrives the food is really removed. I believe this timetable should be a little longer as it is on breakfast, where there is a late breakfast from 10:00 to 11:00 which is excellent
2 – Once per week, at lunch time, there is a different lunch at the Mediterranean restaurant, which replaced the service of sofa restaurant and the pool snack. This allows the guests to heat all type of foods without having to go to the main restaurant. We believe this should be done more often, as the only alternative to the main restaurant at lunch time is the pool snack bar the the sofa restaurant, which do not have a lot of variety (more pizza, pasta and burgers and some Turkish specialties)
Entertainment by the hotel:
1-Excellent animation team
2- Daily Night shows of high quality for all ages
3- Fantastic parties at the pier and at the beach
4- Very good alive bands
5 – Outside and inside cinema with good movies
6 – Very good water slides
1 – DJ music is very bad , no at all appropriated for the type of guests
1 – The hotel is very beautiful and has areas well distributed. There is the main hotel buildings, lake houses and villas. In spite being a hotel for 1400 people it is so big and there are so many places to stay that it nevers looks crowded
2 – Gardens are amazing . There are many trees which helps to support the heat
3- Hotel is very near Belek (5 Euros taxi) ,which is a touristic city where shopping can be made . Shopping is not chip but has a very high quality
Nothing to say
1-The are outsourced by the hotel but they are at the hotel area. They work very well. The equipment is good. There is parasailing, banana, jet sky, windsurf, catamaran, canoes, peddle boats, etc
2 – We have taken a trip by boat to Antalya to see the water falls which we recommend
1-Prices of motorized water sports are very expensive. As an example :Parasailing cost 45 Euros per person
1 – It works perfect, as good as the Caribbean concept of all inclusive
1 – We need to pay 8 Euros per person on the a la carte restaurants and the japonese one is not part of all inclusive
2- There are some sports that are not free of charge , like bowling, and some machines to play. Some water sports are free if you have license (catamaran and windsurf). Of course the motorized ones are not free of charge and as gas at Turkey is very expensive, these sports are very expensive
1 – There is a phone number 1000,which can be used if you need anything . I have used to ask for a new key as my did not work when trying to enter my room,also used to ask for housekeeping when my room was not ready at 18:00 and also when the movie at cinema was not working OK. They came straight away
2 – There is a doctor, which in case you need send you to a private hospital. This was used by my husband due to an infection on the hear and it was very effective as they even take you to the pharmacies . It is however expensive
3- There is a gymnasium with machines free of charge to make sports.
4- The SPA looks lovely but very, very expensive if you want to make any kind of treatments
5 – There are several stores, from grocery to clothes store and phote store and leather store. This is expensive
6 – At nigh shows there are pop corns and sweet sugar candy and also ice cream (ice cream is available all day).
7 – There is tennis , mini golf, jumping beds, basket ball and table tennis. This is free of charge. There is also segaway which is outsourced and again very expensive (20 Euros for 30 minutes)
8 – There is a service for car rental that works OK. We have rent a car to go to Pamukkale. It is a 3.5 hours ride and it is very hot. It was not so beautiful as expected as there was not too much water on the natural swimming pools probably due to the fact that we are on summer.
9 – Transfer to the hotel was done on a private van , with fresh drinks. This was expensive (170 dollars) as it is only 35 km from the airport (more or less 30 minutes) but worked OK
10 – Hotel allow a late check out up to 18:00 that cost 70 Euros which worth the money as in spite you need to move to another room , you can use all hotels facilities and have all meals
11 – There is a club for kids and another for teenagers. My daughters did not used the teenagers one so we do not know how it works. The kids one seem to work very well if we judge it by the two shows that were made by them . It is amazing how they were able to teach so many children and the costumes and scenarios were very good
12 - Internet wireless is free and works OK. If you bring your computer you can work at on the room. There is also internet corner but that is chargeble
The weather is very good, hot but very humid. The problem is that at night it remains very humid, which makes the majority of the guests to prefer using the inside restaurants tables instead of the outside.
It is a hotel with 40% Russian, 40% Norwich and Belgian , 10% Turkish and the remain are from England and all other countries. The presence of so many Russian seems to bother other guests, as it can be seen on the last reviews. For us this was not an issue at all. They are different from us is many things but that does not mean their behavior is worst than ours
Air flight recommendation:
We are Portuguese and there are direct flights from Portugal to Antalya on the summer time. But those flights have a timetable which is not pleasant at all, as you arrive at 2:00 am on the next day to the airport, which means you have lost one day of holidays and will be very tired on the second one. Also on the last day you only have the morning.
So looking on internet we found out that Germany, has several flights daily to Antalya, using Sun express and Condor. We have book our flight from Munique at 7:10 and at 12:30 were already at the hotel having our lunch. On the day of return we had a flight at 19:50 at at 22:00 we were at Munique.
This worked very well as they also allow to make a check in on the day before you depart from Munique and so you only need to arrive in advance 45 minutes. Munique airport for low cost flights works very well
- Official Description (provided by the hotel):
- Ela Quality Resort is located in one of the leading tourist destinations of the world - Belek, just within 35 kilometres from the Antalya airport. The resort occupies an area of 11 hectares, has a sandy beach and a pier. Ela Quality Resort offers 393 standard rooms, 18 Superior Sea view rooms with Jacuzzi, 70 Family Duplex Rooms, 142 Lake House rooms with direct pool access, 28 suites, and 7 luxury villas with a private swimming pool, Turkish bath, sauna, Jacuzzi and exclusive service. Ela Quality Resorts guests are also offered 8 halls with a capacity from 22 to 500 seats for conferences, corporate events and business meetings. Our professionals will help make your event truly successful and memorable.Every day, Ela Quality Resort introduces you to the culinary traditions of the world. It offers a huge selection of gastronomic delights at seven à la carte restaurants: "Kuşhane" (Turkish cuisine), "Teppanyaki Hida" (Japanese cuisine), "La Perla" (Italian cuisine), "Passion Gourmet" (French cuisine), "La Salsa" (Mexican cuisine), "Kalamata" (Greek cuisine), and "Alarga" (fish courses). In addition, Everland Q kids restaurant also offers a great menu tailored to the preferences of kids, considering the principles of proper nutritionProfessionals at Ela Quality Resort were among the first to develop a unique concept of children's leisure in Everland Q, where children of every age can enjoy fascinating activities, while service and custom childcare distinguishes the hotel from its competitors in the Belek region. A special entertainment complex is available for infants, toddlers, pre-school, junior and senior school children. Everland Q is all you need to have a great time: playground, napping room for kids, children's amphitheatre, a hobby room, Lego room, movie theatre, swimming pools with water slides, computer room, darts, billiards and even a bar offering soft drinks. Everland Q regularly hosts a variety of activities designed to not only entertain the little guests, but also provide opportunities for all-round development.The club employs highly qualified staff responsible for safety and great mood. The Everland Q concept is designed so that all little guests at the club, while having a fun and entertaining time, do not require the supervision of parents who, in place, can spend some time on themselves at the fitness centre or by going to enjoy a SPA treatment. A comprehensive approach to the care of kids will change the way parents think about going on holidays with their children and will replace the idea that a peaceful holiday with kids is impossible.A wellness centre "AB-I ZEN Spa & Rituals Lounge", which holds a certificate of the European SPA Association (ESPA), offers guests a range of one hundred and sixty body care and massage programmes. All cosmetics used by experts at the centre are 100% natural and contain no artificial ingredients. "AB-I ZEN Spa & Rituals Lounge" also holds fitness, yoga and water aerobics classes, dance classes and offers personal training.Stay fit and have a good time by enjoying a game of golf. With its mild climate and the best field in Turkey, the world-renowned golf centre destination Belek offers ideal conditions for golfing. Ela Quality Resort is surrounded by 15 golf clubs. ... more less
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- Also Known As:
- Ela Quality Hotel Belek
- Hotel Ela Quality
- Ela Quality Resort Hotel Belek, Turkey - Antalya Province