Came here for a week's holiday in July. If you're English, generally the word 'quality' in the name of a restaurant or hotel indicates the very reverse. However this great family resort bucks the trend. Plus it's about 30 mins from Antalya airport.
It's a large, well-run place with several swimming pools and plenty of space. It's sufficiently spacious so that you never feel crowded. The facilities are good, with organised fitness classes throughout the day. You can pay for water sports. The standard of cleanliness and decor in the rooms is high. We stayed in a duplex forest view room and were not disappointed. A small point is that the air con isn't sufficient to keep the upstairs cool, so the children complained about the cold downstairs whilst the adults sweltered upstairs.
A very good wifi connection is available throughout the entire complex, including outside at the pools. Also once you have logged on, you are on the network for the whole of your stay. Why do other places make us log on every day when something so small as a continuous connection is such a people-pleaser?
There is a reasonable fitness centre, but the doors are kept open so the air con doesn't make an impact in the heat. It can get pretty unbearable in there. Also it doesn't open until 8am.
The food is really very good. The all-inclusive meals are served in a huge restaurant, buffet-style, with a tremendous variety of different foods. Everything is fresh and appetising, with pancakes and omelettes made to order. The staff are very friendly and genuinely seem to want to help. You can also have lunch at the pool. There are a number of 'a la carte' restaurants on site if you don't want to eat in the same place three times a day. These all attract a €10 per adult and €5 per child charge. It's worth it for the adults, but very limited if your child isn't an adventurous eater, like mine. The best ones were the Turkish ('Kushane') and the Italian ('La Perla'), which happen to be the least and most popular restaurants on site respectively. The worst was the French one and the barbecue.
The main disappointment was the kids club. If your child is 5 or younger, it's great. Otherwise it's rubbish. Older children will not want to associate with babies, and although those from age 13 and above have their own room with snooker table and X-box, aside from a few sports games, they are essentially left to their own devices. This means that there's nothing arranged and nowhere to go for those aged about 6 to 12, who will feel too old for the 'Minis' and too young for the 'Teens'. This is the reality and not what is presented in the literature. It is a pity.
As to the other guests, they are mainly Russian or German. This means that the staff don't always have great English, but you can normally make yourself understood.
Whilst we were there, the hotel was asking all customers for feedback by questionnaire after every meal, and at the pool. I was highly impressed to receive two phone calls in our room following up on our comments. Whether any changes were made I really couldn't say.
A very good resort and highly recommended.
- Official Description (provided by the hotel):
- Ela Quality Resort is located in one of the leading tourist destinations of the world - Belek, just within 35 kilometres from the Antalya airport. The resort occupies an area of 11 hectares, has a sandy beach and a pier. Ela Quality Resort offers 393 standard rooms, 18 Superior Sea view rooms with Jacuzzi, 70 Family Duplex Rooms, 142 Lake House rooms with direct pool access, 28 suites, and 7 luxury villas with a private swimming pool, Turkish bath, sauna, Jacuzzi and exclusive service. Ela Quality Resorts guests are also offered 8 halls with a capacity from 22 to 500 seats for conferences, corporate events and business meetings. Our professionals will help make your event truly successful and memorable.Every day, Ela Quality Resort introduces you to the culinary traditions of the world. It offers a huge selection of gastronomic delights at seven à la carte restaurants: "Kuşhane" (Turkish cuisine), "Teppanyaki Hida" (Japanese cuisine), "La Perla" (Italian cuisine), "Passion Gourmet" (French cuisine), "La Salsa" (Mexican cuisine), "Kalamata" (Greek cuisine), and "Alarga" (fish courses). In addition, Everland Q kids restaurant also offers a great menu tailored to the preferences of kids, considering the principles of proper nutritionProfessionals at Ela Quality Resort were among the first to develop a unique concept of children's leisure in Everland Q, where children of every age can enjoy fascinating activities, while service and custom childcare distinguishes the hotel from its competitors in the Belek region. A special entertainment complex is available for infants, toddlers, pre-school, junior and senior school children. Everland Q is all you need to have a great time: playground, napping room for kids, children's amphitheatre, a hobby room, Lego room, movie theatre, swimming pools with water slides, computer room, darts, billiards and even a bar offering soft drinks. Everland Q regularly hosts a variety of activities designed to not only entertain the little guests, but also provide opportunities for all-round development.The club employs highly qualified staff responsible for safety and great mood. The Everland Q concept is designed so that all little guests at the club, while having a fun and entertaining time, do not require the supervision of parents who, in place, can spend some time on themselves at the fitness centre or by going to enjoy a SPA treatment. A comprehensive approach to the care of kids will change the way parents think about going on holidays with their children and will replace the idea that a peaceful holiday with kids is impossible.A wellness centre "AB-I ZEN Spa & Rituals Lounge", which holds a certificate of the European SPA Association (ESPA), offers guests a range of one hundred and sixty body care and massage programmes. All cosmetics used by experts at the centre are 100% natural and contain no artificial ingredients. "AB-I ZEN Spa & Rituals Lounge" also holds fitness, yoga and water aerobics classes, dance classes and offers personal training.Stay fit and have a good time by enjoying a game of golf. With its mild climate and the best field in Turkey, the world-renowned golf centre destination Belek offers ideal conditions for golfing. Ela Quality Resort is surrounded by 15 golf clubs. ... more less
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- Also Known As:
- Ela Quality Hotel Belek
- Hotel Ela Quality
- Ela Quality Resort Hotel Belek, Turkey - Antalya Province