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“Impressive hotel, very nice stay” 4 of 5 stars
Review of Spice Hotel & Spa

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Spice Hotel & Spa
5.0 of 5 Resort   |   Iskele Mevkii Serik, Belek, Turkey   |  
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Ranked #42 of 81 Hotels in Belek
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Impressive hotel, very nice stay”
4 of 5 stars Reviewed 1 week ago

Very spacious and beautiful hotel, rich entertainment in the evenings even for kids.
Rooms spacious and kept clean on a daily basis. Food got a little repetitive at times but overall we were pretty happy with it. The only thing is that staff is a bit slow and cocktails are made quite poorly but that's expected for such a big all inclusive hotel.
Would recommend for both families and couples and would definitely come back again.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    99
    48
    27
    11
    24
See reviews for
79
59
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Redhill, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel very nice and big, staff very friendly and helpful. Rooms and general hotel areas kept very clean and tidy, pools and outdoor in very good conditions. Only issues were air con wasn't switched on at time of stay so room were warm even with air vents on, hotel seems more catered for German and Russian tourists very few British and staff were less able to speak English than other languages, however very nice hotel and all inclusive offering very reasonable.

Room Tip: Sea View you can see the whole coastline
See more room tips
  • Stayed April 2015, traveled solo
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It was a Beautiful hotel, but had terrible service, it was the worst I've ever seen in five star hotels. The location, rooms and the engineering of the hotel are fine, but the hotel staff are very rude and demanding, a lot of patience is required to enjoy a drink in the hotel lobby.
For example in first day, no crib was delivered to our room until 11:30 PM!!!
.
.
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I will never go to this hotel again.... And I recommend others to choose another hotel.

  • Stayed March 2015, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frome, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2015

Overall this place is excellent, the food and selection you get is amazing, the pools are probably the best I've ever been luckily to have seen! (and yes I have travelled extensively), The staff generally are helpful and the place is very clean, the only thing worth a slight whinge is that we were the only English in the whole hotel, it tends to be mainly Germans and Russians, having said that they were no trouble and to be frank very friendly. We played three rounds of golf one on the Pasha and two on the National and both were incredible.......well worth it.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAGLAR B, Hotel Manager at Spice Hotel & Spa, responded to this review, 4 weeks ago
Dear David C,

First of all we would like to thank you for spending your time and leaving a comment on tripadvisor web page. Every comments has great importance for us on the way to reach our first aim which is targeted to catch the guests' satisfaction with an understanding of excellent service quality.

We give the directions to our route with your feedbacks. According to that all your comments has been conveyed to our management.

We thank you again for your opinions and hope to see you back here in our house as soon as possible.

Best Regards,
Çağlar Bayrakçı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran Province, Iran
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 19, 2015

Weak internet
Weak hygine
Terrible food
Cat anywhere
Unkind and imppolite staff
I tried to find even a positve point in hotel but i couldnt .
I had many travels to antalya but i was shoked when i see this hotel
Beautiful place but real weak management
And inadequate employers.
Building must be renovated i am really repented to choose this hotel.

Stayed April 2015, traveled on business
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 19, 2015

This was a last minute booking - didn't fancy a wet week in the UK, so took a chance with a special offer on the Internet. Having stayed in the Maxx Royal in October 14, we knew this would have a lot to live upto but we went with an open mind. Overall we were very happy with our week in the Spice Hotel and would go back again.

The positives:

- lots of space : large pools, lots of sun beds, big lounge area
- nice rooms : large Arabian themed rooms, clean and well maintained, well stocked mini bar, reasonable wifi, good supply of toiletries , pillow menu with 4 different types
- guest relations : very helpful and accommodating, opened the Italian restaurant just for us!
- beach side bar : great fresh cooked food, Sinan kept the wine and diet coke flowing, his menu specials were delicious
- staff : everyone was very helpful, always smiling and welcoming with the exception of reception
- a la carte: great value at 10 euros pp, some of the best Chinese and Italian meals we've had on holiday

Improvements needed:
- buffet: more of a canteen experience than a restaurant, food options didn't vary much, outside dining overrun with cats. Not enough waiters, so in the end we got our own drinks.
- reception: need to be more helpful - had some issues getting details of taxi pickup, but they weren't interested. I understand this was not organised by the hotel, but all I was looking for was someone who could translate the Turkish answerphone message I kept getting through to.
- walls in room are paper thin, we could hear our neighbours conversations

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 15, 2015

So last week I visited this hotel and overall it was a great experience. We were with a group of 22 and we were always served very well. The rooms are really big and clean, as well as the bathroom, it only bothered me that you could hear everything but really everything the neighbors were doing.
The pool is one of the biggest I have ever seen but it was a little too cold to swim, this wasn't really a problem since there is a really nice indoor pool as well. Also the sauna and hammam were really nice when the weather let us down. The food was also really good though it missed some key elements for an all in hotel. Pizza, burgers, fruit salad are some things I kind of missed during my stay but the rest of the food is really nice so no need to worry that you are going to be hungry. The only thing that really bothered me in this hotel is the staff's lack of English. Most of them don't understand a word which is kind of annoying. Some of them were also really unfriendly, for example one of them accidentally dropped a glass of coke on a girl of our company whose dress was ruined and didn't even bother to say I'm sorry or clean it. Thankfully the guest relations offered to get the dress cleaned.
Animation during daytime is limited (but it was also the beginning of the season) but at night we had karaoke, bingo,… The discotheque is also really nice but it was a shame there were so little people, the DJ is really friendly and he even played our request songs!
Overall this hotel is really nice and it is worth visiting!

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spice Hotel & Spa

Address: Iskele Mevkii Serik, Belek, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Belek
#31 Spa Hotel in Belek
#32 Romantic Hotel in Belek
#36 On the Beach Hotel in Belek
#41 Luxury Hotel in Belek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Spice Hotel & Spa 5*
Number of rooms: 546
Official Description (provided by the hotel):
Spice Hotel&SPA is a mystical world where you will be reunited with the fascinating Mediterranean beauty. The magnificent odour of pine-trees, soft and sweet-smelling texture of lukewarm Mediterranean breeze, refreshing timbre of waves skimming over the fine sandy coast and the sun shining like a source of merriment in the sky; cause you to forget the time elapsed. If you want to be a character of a fairy-tale, we invite you to SPICE HOTEL&SPA for your dreams to come true. The Spice Hotel & Spa Center that started accepting its guests in summer 2007 was constructed on a 91 hectare area. The main building consists of four sub-buildings including four floors (standart and suits). Moreover, there are garden Annex buildings of 42 Family rooms. Pool Rooms with 40 Standart rooms and 22 executive villas in the garden next to the main building. Totally, 546 rooms are available for guest-accommodation and Bed capacity : 1200 Beds ... more   less 
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Also Known As:
Spice Hotel And Spa
Spice Hotel Belek
Spice Resort Belek
Spice Hotel & Spa Belek, Turkey - Antalya Province

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