Just returned from a week at the Serenity and a week was too short!
On arrival we were greeted from our taxi and taken to reception, sat down and given a drink. We were then told that the three sea view rooms we had booked were not available ( this the third holiday running booked through Travel Republic that this has happened). However we were shown to beautiful superior villa overlooking the golf course with a private pool. After 3 nights we got the rooms in the hotel that we had booked. The hotel reception even offered to re pack our cases for the move.
The seaview rooms are beautiful, large clean, huge beds and good bathroom. We had 4 th floor and the view over the resort and out to sea are amazing.
The whole resort is extremely well maintained and spotless. The grounds are a pleasure to walk through. There is no main pool as we have experienced at other hotels but huge areas of meandering pools with Sunbeds grouped together under the trees. There are literally hundreds of Sunbeds but it can be difficult finding ones not in the shade for most of the day. However, you have use of all the pools at the Gloria Golf hotel and they have a quieter pool just minutes walk from the Serenity. The golf main pool is lovely but too noisy for us. You can help yourself to clean pool towels at all pools and the beach as often as you like.
The beach is huge with a stunning pier and bar at the end. Although the beach is sandy there is an area of pebbles as you enter the sea- not really a problem but the sea becomes deep quite quickly so children would need supervision.
The food at all restaurants is excellent. We are not lovers of All Inclusive buffets but ate there every evening and never had same meal twice. We loved the outside BBQ area and you can take food from main buffet to eat here. Lunch at the Italian and Route 66 was also good. The drinks including wines are all good quality.
I have never stayed in a hotel that has so many staff and you never wait to be served. All staff are courteous and friendly. Some mealtimes were a little interrupted by children being allowed to race around - not the hotels fault but maybe adult only areas could improve this.
Entertainment is good. There is a good variety and you are in charge of how much or how little you want to be part of this.
One little gripe was when requesting a late checkout we were told this would cost 218 euros for one room! After requesting to see the manager we we're given the room for the 5 hours requested at no extra charge.
All round this is a well run, luxurious hotel that ticked all the boxes and we will definitely return.