We have just returned from our annual family holiday at the Riu Kaya in Belek. First impressions of the hotel were very good with a warm and friendly greeting from the staff on arrival.
Our family room was spacious, clean and well presented. The beds were comfortable and of a good size.
Outside, there are two large pools which have plenty of sunbeds, but as usual, you have to be down early to get good a good position. If you leave it too late, then you will struggle to get two or three beds together. The pools, the beach area and surrounding grounds are very well maintained, which you would tend to expect from Riu.
The Animation team do an excellent job, they try to encourage you to participate in their activities, but, if like me, it’s not your thing, they do respect your wishes and leave you alone. There were some truly entertaining days, especially the Pool Olympics that were sponsored by Coke Cola of all people. This was an all day event with huge inflatables looked great fun for all those who participated.
The evening entertainment was pretty good too with some great shows, particularly the Cuban Band. Where the Animation lets itself down is the day time activities that are aimed at the grown ups. We have two boys aged 9 and 11, both of whom are sporty types and very active. But there were no activities for them and when we asked why this was, we were told that the resort did not cater for this age group. This is contrary to how Thomsom market this hotel. The games were predominantly for late teens and above and so they felt excluded for much of the time. There is a kids club but from what we saw, this was primarily for 4-6 year olds.
The other area of concern was the restaurant. There are two sittings, 6-30pm and 8-15pm. We ate at the later time and there tends to be a bit of a scrummage once the doors open as this seems to be the busier time of the two. On our final day, we ate at the earlier sitting because of airport commitments. This sitting seemed to be much more civilised and we would recommend this one if you want to avoid the hustle and bustle of the latter. Then there is the usual problems with the Turkish nationals and Eastern Europeans who feel that queuing is for others and not them. With it being the end of Ramadan, the was a high percentage of Turkish. This was a shame because the food was excellent and there was always a very wide choice and plenty of it. I would also commend the restaurant staff who work tirelessly to clear tables and prepare them for the next diners. They also try to ensure that your glasses are always replenished.
Overall, we enjoyed our stay here and had an excellent holiday, but if you have kids aged eight and above, they will need to entertain themselves and you may need a thick skin and tin hat for the restaurant.
- Official Description (provided by the hotel):
- The peaceful property in the heart of Belek, the most popular holiday paradise of Antalya, Hotel Riu Kaya Belek, is also tailored for the families with children. Having been totally renovated in 2006, Hotel Riu Kaya Belek is elegant, comfortable and exquisite, and will be known of its highest standards of hospitality in future just as it is known today.Starting in the year 2010, in the frame of the franchise agreement made with Riu group, it gives service under the brand Hotel Riu Kaya Belek. ... more less
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- Also Known As:
- Belek Kaya Hotel
- Kaya Hotel Belek
- Hotel Riu Kaya Belek Turkey - Antalya Province