We have just returned from this hotel, and were very disappointed with the room, staff and food. We booked a room with a mountain view, and the only possible way to see a mountain was to lean right over the balcony and look right and on a clear day you could see a mountain. Our view was actually the service area of the hotel next door, which was in use 24 hours a day. As the air conditioning was useless I would of liked to sleep with my balcony door open but this was impossible due to the constant noise from the next door hotel! We have been to Turkey before on an all-inclusive basis and have found the food to be very good, but the food in this hotel was often cold and the choices were the same every day and my two grandchildren aged 8 and 13 found it very difficult to find anything in the restaurant to eat, so they ate from the snack bars which were open during the day. None of the actual hotel staff including the management seemed to speak or understand English, they were very geared towards German and Russian and did not appear to be very happy in their work as they seemed very miserable, except for the entertainment team who do a very good job. There were not many English people there but the ones we did speak to all complained about the food. The actual complex was good, kept very clean all day and the pools and slides were great. The actual room was actually very nice except for the view. We would not return to this hotel.
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- Also Known As:
- Papillon Ayscha Belek, Turkey - Antalya Province