On arrival we were in awe, although I'd already seen pictures of the hotel on the internet, they really don't do it any jutice; has to be seen to be believed. Every inch of the hotel is spotless, the domestic staff seem to be cleaning 24 hours a day... on first appearances, our room seemed to be spotless too, but as the days went by, we came to realise that our room was only been given a quick tidy... so that's an area which could be improved on.
Food was in abundance.. loads of choice and I relished in tasting new dishes; all beautifully presented ... no complaints there, although I did suffer with 'Turkish tummy' on the last few days... and still I'm feeling a bit 'iffy' after two days home!! Could've been anything though.... I really doubt it was the food !!
Evening entertainment could've been better - seemed to be geared towards the Russian and German Guests, but I suppose it's difficult to please everyone... the animation team worked really hard and produced some first class dance shows. The late night Disco was great - especially enjoyed by teenagers.
The Aqua pool with slides was brilliant - we spent many a happy hour whizzing down the slides on our lilo's!
I couldn't fault the staff - always smiling, although they work very long hours... nothing is too much trouble.
What spoiled the holiday for me and many other Brit's were the rude Russian guests... they seemed to think that they didn't have to queue for anything... they never said 'please' or 'thank you' and rarely smiled. Also, I was absolutely disgusted at the amount of food they wasted - they'd pile their plates high with huge amounts of everything, place it all in the centre of the table and then walk off and leave most of it to be thrown out. Fruit, bread, freshly cooked fish, cakes..... everything they could get their hands on....eyes bigger than their belly springs to mind!! Us English are taught to get what we want and then go back for more if we're still hungry, thus ensuring there's enough to go round. The amount of food that was wasted made me so angry....
So apart from the rude, obnoxious, self indulgent Russians... this hotel is everything and more than I expected, but I wouldn't go back unless there were more English people which I very much doubt will happen in the near future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Great food / Wine