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“THE CORNELIA CHARMER” 5 of 5 stars
Review of Cornelia De Luxe Resort

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Cornelia De Luxe Resort
5.0 of 5 Hotel   |   Ileribasi Mevkii, Belek 07500, Turkey   |  
Hotel amenities
Ranked #12 of 78 Hotels in Belek
Poole, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“THE CORNELIA CHARMER”
5 of 5 stars Reviewed June 30, 2013

Overall fantastic hotel with attentive staff who were all extremely helpful and worked consistently hard to do their best. It may be worth the management looking to see viability of introducing badges to show flags to identify those who are fluent /can speak other languages as occasionally there were some members who simply didn't converse readily in English. Otherwise it was fun in meantime to try to understand!!
We were very fortunate to be upgraded upon arrival to a family suite [1370] with jacuzzi, fantastic sea view and overlooking pool - could not fault it and air conditioning was the best we have ever had in any hotel we have stayed over many years.
POSITIVES - a la carte food excellent and well worth 10 euro cost per head [ tried Asian, Mediterranean and Italian - favourite was Asian] Heard from other guests that the French restaurant was exceptional too.
Bar service A1, crisps and nuts served with drinks, cleanliness and hygiene first class, sunbeds availability, towel service fab, no wristbands,husband delighted he could wear smart shorts and rule on long trousers in evening seemed to be non operational, ice cream delicious!!
SLIGHT NEGATIVES - coffee & tea at breakfast served by waiter per cup and this was frustrating as we would have preferred cafetiere or teapot, animation team seemed slightly lacklustre but worked very hard and did their best. Lead entertainment guy who wore a trilby hat seemed to lack personality and charisma which was a shame. Buffet at breakfast seemed ok and choice acceptable but for 5 star hotel was weakest meal of the day - main restaurant lacked atmosphere and ambience overall.
Hotel did not have tap near beach to allow you to rinse sand off feet before returning to pool area/ hotel which seemed odd?
Beach area reasonable but not as good as others in Turkey we have enjoyed
SUMMARY - this is a great hotel and we would definitely return as this represented good value for money. Lovely room and comfortable stay - and as we said we were charmed by the Cornelia and our two teenagers had a whale of a time.

Room Tip: HIgh floor with sea view 1370 is fabulous room - cannot fault the view and scenery
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, July 2, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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930 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 25, 2013

Buffet food excellent great choices every day, specialist resturants are good especially the chinese. Staff again cannot be beaten always very helpful and give 110% to make your time a good time.......cocktails at 17:00 are a must forget the diet and get stuck into the grat cakes on offer.
Always ask for a seaveiw a little dissapointed with tyhe quadrangle again which gets very little sunlight to sit on the veranda, but again little time spent in the room so hey live the life.

Golfing excellent courses are the tops with a great pick up service from the faldo

Room Tip: Ask for the sea veiw
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 26, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2013

It is our last night at this hotel after a fantastic week in the sun and I couldn't recommend this place more! If you are looking for a great holiday in turkey, this is your place. The hotel is right on the beach and 40 minutes transfer from the airport. The service has been outstanding from the moment we walked in.

We stayed in a swim up suite, it was well worth the extra money. Completely separate to the hotel and a great place to sunbathe. The suite was huge and the jacuzzi was a bonus (although jets weren't that powerful)! They have thought of everything and provided lots of toiletries and little extras like emergency kits (sewing, tampons etc). The mini bar is restocked every day which is great and they even come to your door with chocolates at night! The bars offer branded alcohol like Jim Bean, Jack Daniels, Gordon's Gin, Absolut vodka which is really good.

The food in buffet for breakfast and lunch was great. Plenty of choices included hot and cold meats, salad, pasta, pizza etc. The buffet at night could be hit or miss. The first night had options like boiled chicken and other strange combos but our next visit had plenty of things for us to eat. My only complaint would be that the buffet restaurant wasnt well air conditioned and could be better especially during busy times.

Would definitely recommend visiting the a la cartes, the 10 euros extra is well worth it. We tried the Italian, Mediterranean and Asian. All had excellent food and service with the Asian being our favourite! Room service is free between 10pm and 7am which is good when you arrive on the late flight and are starving!

There are ice cream and hot dog stalls throughout the day which is great for a snack.

Entertainment was good. We saw Brazilian samba dancers and a Chinese acrobats show. There is always something going on for adults and children including throughout the day. The slides were really fun and a way of being a big kid again! Great way to cool down when it's 37 degrees!

Would recommend this hotel to anyone. Great holiday, thanks cornelia!
Entertainment

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 25, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2013 via mobile

We have recently returned from our second stay at Cornelia Deluxe after a 7 night golfing break with friends. We were very impressed with our superb sea view room and could not fault any part of the holiday. The hotel is absolutely spotless and the staff so very attentive and helpful. We especially enjoyed the Chinese Restaurant.

We played several different golf courses and all were in excellent condition and the staff very friendly. We hope to return again later in the year.

Stayed June 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 29, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 21, 2013

I stayed at this hotel with my family at the beginning of June. I had quite high expectations as the website looked great, the brochure details sounded good, and most of all the reviews were vey good. Immediately on arrival I knew we had made the right choice and at the end of our holiday I concluded that it actually exceeded my expectations.

The hotel is in excellent condition, everything feels new. It's very clean everywhere and cleaners were working 24/7 to make sure all the public areas and hotel rooms were in pristine condition.

I have 4 children ranging from age 2 to age 18 - the hotel suited all ages. The pool area was great and there were plenty of sunbeds around. The childrens pool area was fantastic, with an electric train ride, slides, swings, tubes, ride on bikes, footballs and a lovely pool with a small slide. The childrens club was run every day but even if children didn't want to join in with the activities the area was large enough to still use it yourself.

The food was lovely. We used the Delphine Restaurant for lunch, afternoon tea and the evening. The main restaurant in the evening was a buffet with a very large selection of food, there was never something we all didn't like, in fact most of the time we were spoilt for choice and went back for more. The desserts were out of this world !!! During the day the ice-cream hut was available all day with a very large selection of flavours, next to that they served hot dogs, jacket potatoes and Turkish filled pancakes (meat, cheese, vege flavours). Then there was the poolside restaurant during the day which had a lovely menu to choose from. Afternoon tea was lovely, more cakes !!

The beach area was lovely, very well looked after, lots of sunbeds. All of the gardens were kept to a very high standard and were lovely to walk around.

We did try a couple of the alacarte restaurants - the tai pen which was fabulous with great outdoor views over the hotel pool, and we tried the Mediterranean which was the best - overlooking the swim up pool rooms. I can honestly say the food in that restaurant was as good as top class restaurants in London (comparing them to ones I've been too such as Gordon Ramsay restaurants etc).

The rooms were lovely. We were lucky enough to be upgraded to a suite room instead of our booking of two rooms. This was fantastic, if you can book one of the suites, then do, it's worth the extra money. The rest of our family were staying in the standard rooms and these were still very nice rooms.

The evening entertainment in the Delphine Bar was really good. Each night they had something on for a couple of hours until midnight. Singers, dancers etc. Also around midnight another buffet of food came out in the Delphine Bar for those getting peckish again - one night there was a BBQ and another night was a selection of foods.

The waiters serving the drinks were very good, especially if you gave them a small tip at the beginning of the evening, they the looked after you all night, almost bringing you more drinks before you finished the last - always with a bowl of crisps and nuts too.

Young children are really catered for - the main buffet restaurant had a childrens area where everything was low down so they could see for themselves what was on offer to eat. They also had a fridge which stored jars of baby food and yoghurts. A microwave was available for heating bottles and also a steriliser. This makes it great and very easy for families staying with young children.

Cocktail menu was large and very good - all very tasty. Beach/pool towels are provided so no need to pack your own which saves on luggage space and weight.

All the staff were very helpful and friendly - and honest. Our son lost his handheld playstation console - we looked everywhere for it. When we went to the concierge area they phoned security and one of them had found it on the beach and handed it in. My parents-in-law also left a large amount of money in the safe when checking out of their room. They realised at the last minute and went again to the concierge desk. They were so comforting and gave them a drink and told them to relax whilst they got in contact with the cleaners of the room. Again, they had found the money and handed it in. It made us feel that the staff were very honest.

We are definitely planning on returning to this hotel - I only wish we had stayed for two weeks instead of !

PS - we stayed the Concorde hotel in Antalya 2 years ago, we loved that hotel and thought that it couldn't be beaten - we was wrong - Cornelia wins hands down !

If there was one thing to improve on - I'd say the main pool could do with having some more shallow areas and steps going down into the pool.

Room Tip: The suite rooms are fantastic, and also if you don't have children then the swim up pool rooms a...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 22, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 18, 2013

Just back from a 10 days vacation in Cornelia De Lux with my mom and a son of 10 months.
Nothing in the hotel proves to be a 5 start resort starting from very average food and till the service level.
We lived in Garden villa, rooms have a poor decor, toilet was broken and needed repair, the lift got broken once for the entire day, so my mom and myself had to carry both the baby and a stroller up the stairs several times.
Everything seems to be an issue for the personell that is very reluctant to solve.
I was in need of baby food for my son - they are ordering both local and German products but keep German hidden and you have to ask Guest Relations to find you German ones each time, so after couple of times we ended up in Belek, bying food ourselves.
However, the biggest dissapointment of the hotel is its staff, not only unprofessional but most of the time roud and arrogant starting from receptionists till waiters in restaurants. Moreover, they are lying either to hide their uncompetence or for another reason.
When I tried to approach one guy who was speaking Turkish to my Turkish friend that came to visit me and we were sitting in the lobby in a very roud manner, at first he ignored me and then pretended that he doesn't understand English. Going to Kemer, where we have friends, we asked the staff at reception about distance and timing to get there, they gave us wrong answers for both.
I am a very frequent traveller both for work and leisure, used to the highest quality hotels and can not recall last time that I stayed in such a poor hotel presenting themselves as a five-star luxury resort.

The sea is clean and warm, pools are great and spa is nice. Not sure though they can compensate for the overall dissapointment we experienced there.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 19, 2013
Dear Guests;

We as the Cornelia Hotels Golf Resort & Spa family would like to wish you a good day.

Thank you for sharing your valuable comments with regard to Cornelia De Luxe Resort.

We would like to share with you that our first priorty is to make no compromises in terms of our quality service understanding and therefore your reviews are valuable for us. They will be forwarded to the relevant departments to make the necessary corrections and improvements.

We will be happy to host you again in our facilities.


Best Regards,

Cornelia Hotels Golf Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boortmeerbeek, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 17, 2013

We would like to confirm our respect and gratitude for all the years we have come to Cornelia de Luxe and most special for the outstanding service, quality and friendly service at the HEDERA RESTAURANT, in very-super and professional hands of Orhan Kurtulmus. We are very gratefull and very proud of him and his team. Thank you for everything Orhan and thanks to you we will always come back to Cornelia de Luxe.
See you again in September.
GOOVAERTS Chris - PARMENTIER Annemaria and MEEUWS Pascal

Room Tip: Junior suite is very quiete and a lot of space, nice service
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this review, June 18, 2013
Dear Guest,

First, we would like to thank you for your comments.

We would like to inform you that as Cornelia Hotels Golf & Spa that makes no compromises in terms of our quality service understanding, we are always grateful for your valuable comments.

We will be happy to host you again any our facilities.

Best Regards,

Cornelia Hotels Golf & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cornelia De Luxe Resort

Address: Ileribasi Mevkii, Belek 07500, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Belek
#4 Romantic Hotel in Belek
#7 Best Value Hotel in Belek
#10 Luxury Hotel in Belek
#11 On the Beach Hotel in Belek
#16 Business Hotel in Belek
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cornelia De Luxe Resort 5*
Number of rooms: 381
Reservation Options:
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Also Known As:
Cornelia De Luxe Hotel Belek
Cornelia De Luxe Belek
Cornelia Belek
Cornelia Hotel Belek
Cornelia De Luxe Resort Belek, Turkey - Antalya Province

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