We just got home after one week in Sensimar Belek. Overall our stay was pretty good, but we did have some issues. This will be a long review so beware!
First of all, we loved the couples only formula! No kids, so no noise. Guest were mostly couples of all ages and some families. Definitely not just older couples.
The atmosphere is very peaceful and relaxing, but there also is plenty of day and night time entertainment if you are into that. During the day there are plenty of sport activities you can join, such as yoga, fitness, aqua aerobics or beach volleyball.
And there was a show, live music or special (outside/gala) diner every night. Some nights were better than others and if you really like to party this is not the place to be. Music was more catered towards older couples and overall there was not much dancing going on. Most guest were in bed around 23:30. One night there was a foam party at the beach, which was amazing! So much fun!
The pool bars are open till 00:00, and most guest were sitting quietly in the bars or around the pool. Drinks and cocktails are included and they have a good variety. I drank the local vodka one night and it made me very, very sick, so be careful with that. Beers and wine were fine.
The pool is definitely the best feature of the hotel. Very big and lovely! We never had a problem finding a sun bed. And because of the design of the pool it never feels crowded. During the day they bring you coffee, cold drinks, fruit and snacks around the pool.
Many guest brought airbeds to lay on in the pool, which seemed like a very nice way to chill and cool off. So bring one from home, don’t buy them in the hotel shop, it’s quite expensive! At a 5/10 min walk down the road there is a nice variety of shop with much better prices.
Our room was pretty decent, with a mini bar, safe, tv etc. I’m very fussy about cleanliness but no complaints about our room. However, we had to change rooms the last day, and the other room had a very bad sewage smell and some sketchy brown stains on the curtain.
As mentioned before, the beds are very hard and there is no separate bathroom, so the sink is in the middle of the room. Also keep in mind that the complementary vanity kit is quite limited, and they do not provide you with any shampoo, conditioner or body lotion.
The hotel promised free wifi in the lobby and room, but we never had wifi in our room and in the lobby the wifi was on and off.
The food was decent. The variety and selection could be better, there were not a lot of options if you don’t eat meat or fish. All the vegetable dishes were quite spicy, some plain vegetables would be nice. Desserts were a bit disappointing. Very repetitive and a bit tasteless. We did not got sick, so that was a plus!
Most of the staff members were very friendly, but they speak very little English which makes it difficult to communicate. Some speak German, but also very limited.
The biggest let down was that the medical staff spoke very little to no English. I got a serious leg infection the last night, and luckily there was a doctor on call but it was very hard to communicate so I did not feel safe at all.
I also did not feel like he gave me proper treatment or examination, he did not even check my temperature. I had to undergo IV therapy (in my hotel room) and he came to check up on me the next morning, after that he was nowhere to be found. I was helped by the nurse, who spoke no English at all. My doctor at home also found his treatment very strange and incomplete. Plus the medical bill was very high, so make sure you have a good travel insurance!
I also felt like the hotel staff could be a little bit more helpful. Nobody once asked how I was doing or if everything was oke. When we needed a late check out, because I had to get another I.V. therapy with antibiotics, they told us it was not possible. I had to walk to reception and actually show them the IV in my arm, only then would they give us another room, for extra charge.
Overall our stay was nice, but not outstanding. We loved the pool, the foam party and the outside sunset dinner. But I felt the hotel is missing some personality and a more personal feeling. Some areas, like the lobby felt very lifeless.
We would recommend this hotel for a relaxing stay. If you like to party, or want a very fashionable hotel, this is not for you.
And the medical staff not speaking English was not acceptable for us, we would not return to Sensimar Belek because of that.
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- Also Known As:
- Sensimar Belek Resort & Spa Turkey - Antalya Province