I chose this hotel, against my better judgement, due to its location for what I needed. I stayed 4 days in a suite 1 room. During this time - My room was not serviced AT ALL, extra pillows (solid foam bricks) cost ya 70 Pesos/pillow and no blankets available. Our reservation had gone 'missing' in the system...even after giving them the res. number THEY quoted...... and they wanted all the money 'upfront'. The girls on the front desk only seem to be able to force a smile...there seems no genuine feeling in their dealings.
A few positives ........... the porters on the front door were super helpful and very genuine in their commitment to customer service. We had some drama's with cab drivers whose meters seem to be constantly 'broken'........ the porters are right onto it! The hotel security is quite good and you feel more than safe at this hotel. Unfortunately that is about all I can say. I expected better from a Eurotel .......... this hotel makes me wary of trying any others in this chain!
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- Also Known As:
- Eurotel Las Pinas Hotel Las Pinas